During the COVID pandemic we are striving to keep all our clinics open,
however from time to time we are having to change opening hours especially on a Saturday at short notice.
Our out of hours provider will always be available if we are unable and their details are given when phoning your clinic.
Please be aware our staff are working extremely hard and very long shifts. We appreciate your cooperation during this difficult time and will not tolerate any abuse to our staff members
Thank you – More information also available here Read More
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St Helens
2-3 Millfields Court,Welcome to our St Helens vet practice. Our friendly and professional team is ready to help take care of your dogs, cats, rabbits and other small pets.
At our St Helens vet practice you’ll find facilities include an operating theatre, digital x-ray, in-house laboratory (so we only need to wait minutes for results rather than days) and a blood pressure monitor.
Our clinic is designed to make your pet feel as safe and calm as possible which includes a dedicated cat-only waiting area and stress-relieving music. Ann-Marie is our dedicated Cat Clinic ambassador and we have been credited with a silver standard as an International Cat Care (iCatCare) Cat Friendly Clinic.
When it comes to our team, you’ll find they have a wide variety of specialisms, such as vet Ginnie who specialises in soft tissue surgery and orthopaedics and has an interest in exotic pets. Clinic director and vet Michelle has a particular interest in medicine, especially dermatology, ophthalmology and ultrasonography.
If you have any concerns about your pet, please give us a call for a chat.
We take our responsibility as a community vet very seriously and are always looking for ways to support local pets – and their owners. For example, we help our team members to make a difference to our community by giving them five ‘donation days’ each year so that they can spend time volunteering for a charitable cause of their choice.
The charities we support include our local Dog’s Trust shelter, the local branch of Cat’s Protection, Guide Dogs UK and Warrington Animal Welfare.
We’re proud to be able to say that we always treat all school pets for free. We love looking after the rabbits and guinea pigs belonging to nearby Cowley International College in St Helens, and the rabbits of Newton Pre-School.
We enjoy welcoming future vets and pet owners into the practice and our team has given local brownie groups a talk and shown them around the practice.
And, because we care for those who care, we offer a 10% discount to all employees of the NHS, emergency services and armed forces to say thank you for all that they do.
Our St Helens practice is located on the west side of St Helens, on Millfields Court, Eccleston, just off Millfields/Knowsley Road. We’re proud to look after the pets belonging to the nearby communities of Eccleston, Rainford, Billinge, Crank, St Helens, Rainhill, Whiston, Prescot, Huyton, Wigan and Haydock.
We have plenty of free parking right outside for practice for all our clients and it’s easy to find us – we’re right opposite the Eccleston Community Fire Station and next door to Sainsbury’s Local. Nearby you’ll find the Crispy Cod fish and chip shop and the Eccleston Court Care Home.
Our practice backs on to the much-loved Taylor Park, a popular area for local dog walkers and many of our clients walk their pets here before or after their appointments at White Cross Vets. There’s also some excellent children’s playground facilities and a good café. Locals know to bring any injured or sick wildlife that they find in the park to us – we treat all sick and injured wildlife for free.
Caring for pets is an around-the-clock commitment. That’s why we provide care 24 hours per day, seven days a week, 365 days a year through our trusted out-of-hours service partner.
If your pet needs attention when the St Helens vet practice is closed, please contact Vets Now:
Woolfall Heath Ave
Liverpool
L36 3YD
Tel: 0151 480 2040
Opening Hours:
Monday – Friday: 6pm – 8.30am
Saturday: 4pm – Monday 8.30am
Also available on Bank Holidays.
Visit our online shop here
To pay online please follow this link, and select White Cross Vets, St Helens.
Please speak with the practice directly for our prices.
"Had the Annual MOT on both my pets (dog +cat) always feel relaxed about leaving my pets here as I know they will be taken care of. Staff are so lovely and really good with my pets"
"Thank you for today , amazing service thank you x"
"The staff are so friendly in here. They always can't to you and come and ask about your pet. Brought my dog in for his annual boosters. The vet took time to get to know him and was so gentle and caring with him, and even kept my baby entertained, as she came along for the trip, too. Dog got biscuits at the end, we all left happy and cared for."
"I have delt with many vets and struggled to find one suitable for my dog riley since becoming a member of the pet plan with white cross vets i can not fault it at all, always there to help your pet and not trying to make money out of you would highly recommend this vet."
"This is by far the best vets I have ever been to, every single staff member is lovely! My fur babies love the ladies too ?? ... I always leave feeling happy, well informed and have peace of mind knowing I've seen the best ??"
"Really lovely vets, staff were brilliant and very helpful we had our dog spayed 2 weeks ago and they couldn't do more to help, will always use them now xx"
"Fabulous caring staff, took great care of Meg every visit."
"They have been great with my 2 boys (pugs) no pressure from them so helpful and I've 2 boys that are themselves again. All staff very friendly. Thank you."
"Thank you so much to the staff at White Cross Vets, St Helens. My 9year old Lab was in today for an operation. They were all so lovely with him and I felt really safe leaving him there. Never been happy at previous vets.
He's now fast asleep feeling sorry for himself!
Xx"
"I would like to Thank all the staff at the surgery for the care the gave to Buster Skelland. I had to make the terrible decision on Monday to have him put to sleep after 14 lovely years with him. They were very sympathetic and made the process as painless for us as possible. Buster fell asleep in my arms peacefully.
Would highly recommend White Cross.
Once again Thank You x"
"Excellent vets , always help me with the bats I have in care and recently looked after my two ferrets for their implant , great staff and would trust them with any of my pets !"
"Love this vets and thank you too Kelly for sorting my dog Scooby out after he had been too numerous other places to be told he had a skin conditions and just use a medicated shampoo, Kelly examined him and gave him steroids and it cleared up and it was like he had a new lease of life. Staff are fantastic and very polite and friendly. Highly recommend too anyone."
"Our lively and loud collie cross was looked after
wonderfully.
He had a small lump removal and was released to us
alert and well following this.
Due to his vocal nature I was expecting a 'come and
get him call but this didn't happen. He was cared for
perfectly till fit and well enough to come home -
albeit in 'the cone' which is causing us great
amusement and bruises.
Cant recommend this practice highly enough."
"The vet was very nice to my cat Trixie, my cat did relax in the end."
"I can not fault this vets at all, the receptionists are fantastic and are always there to help and make you feel so welcome, kelly is my number one vet she helped my baby boy riley overcome his server illness and is really professional in everything she does so pleased with this vets thanks for everything you do for me and my dog riley"
"Can't thank the staff enough at White Cross. Made our visit with our sick cat Jack a lot easier. Had to take him earlier than our booked appointment due to me panicking. They accommodated us no problem. Didnt feel rushed whilst in there and again they accommodated when I needed to take him back urgently a few days later. Im glad I registered with them. Thankyou White Cross."
"Amazing vets, caring, compassionate and friendly. Done above and beyond for my Dukey and still continue to do, nothings to much trouble for the staff and they always go the extra mile to take care of their customers/animals. Will always recommend whitecross vets and be forever grateful for everything theyve done for my baby!! (*)(*)"
"Kelly literally saved r dog kyms life!,,,r choice from another vet was pay for another £2000 scan and an op that cud cost between £1-£2000,,,(we already had a bill for £1947)leave her on the "highest" dose tablets(that wernt working) or get her put to sleep,,,we brought kym to whitecross for a 2nd opinion,,,she was on the lowest dose tablets not the highest!!! Kelly upped her tablets and we havnt looked back since,,kym is now tablet free,,pain free and bk to herself,,and to think we cud of had he put to sleep,,it doesnt bare thinking about ,,,x"
"Glad we tuck r baby girl Sasha to white cross vets when she had 5 pups stuck inside her they tuck her in straight away and tuck them out for her she recovered very quickly and is now back to her happy self whit 6 lovely puppy's to look after thank you so much"
"First visit, my GSP got bitten yesterday and needed to be seen. Very pleased with everyone, Henry took a shine to lovely vet Kelly!"
"Staff are so lovely and welcoming. Nothing but great things to say, love White Cross, St Helen's x"
"The staff at white Cross are fab! My puppy Rex went in on his first visit and did nothing but wee on the floor and the staff just laughed, the vets are very gentle and very loving. Could not ask for better care for my little rex, amazing place. Highly reccomend."
"Can't recommend this Vets enough. Had to make a very sad visit with Max all the staff were very supportive, thoughtful and kind - thank you"
"Great vets and thank you seeing to my ozzy at short notice .thank you xxxx"
"Went for the first time today. Was very impressed with the staff and service. Highly recommended."
"Our first visit today. Lovely staff, everyone was so friendly, Kelly was really patient with Willow and Merlin despite their wriggling and fussing. A great plus is lots of parking and a lovely spacious waiting room."
"My first visit to the practice, and I can fault nothing. Bright, airy and clean, this impression is not just superficial. Staffed by genuine, interested and friendly staff, from walking in to leaving I and my pets were treated wonderfully.
Sadly one of my cats was so poorly we had to make the kindest decision. She was treated with respect and humility and Kelly was the kindest, gentlest vet I have ever encountered in over 25 years.
I would highly recommend taking your pets here."
"We have our puppy and 2 kittens registered with them, will definitely recommend to others!! We got a rescue puppy/ dog from Merseyside Dogs Home and she was very poorly indeed. she would have died if she had been left there but Kelly and her team worked tirelessly to get her better and now shes a proper puppy, jumping around and full of life!"
"Excellent vets and staff! You have looked after my boy Sooty so well with his bladder problems and we can't thank you enough!"
"Ollie is a gentle, nervous old man and has had problems most of his life. We have seen many vets but Kelly and the staff treat him so wonderfully, he feels very special! I am so grateful he has their lovely approach in his older days."
"Amazing vets, caring, compassionate and friendly. Done above and beyond for my Dukey and still continue to do, nothings to much trouble for the staff and they always go the extra mile to take care of their customers/animals. Will always recommend White Cross vets and be forever grateful for everything they've done for my baby!!"
"Very sadly I had to agree to put a 6 month old kitten / cat to sleep this time last week. White Cross in St Helens had been there for him through his vaccinations, his chip and his snip. I was a mess but was allowed to sit with my kitten in my arms for as long as I wanted / needed to pull myself together.
My Mrs received a call later in the day to make sure I had arrived home safely. Clearly my upset state was a concern for the staff and the care and consideration to call my Mrs speaks volumes for these guys.
A lovely sympathy card with the little man's paw print inside arrived in the post a few days later and I cannot speak highly enough about the staff and the care given to pets and soppy owners like me. Thank you very much indeed."
"This vets practice, is fantastic staff very knowledgeable, and friendly.
The vets are the most caring I have come across."
"We are so impressed with White Cross Vets. This week we had two very poorly dogs and everyone at the surgery were superb. They treated both of our dogs with care and respect, and listened to us as we explained their ailments. Now, thankfully, our two dogs are back to their usual self, thanks to White Cross Vets"
"Excellent vets and staff! You have looked after my boy Sooty so well with his bladder problems and we can't thank you enough!"
"Fantastic people who looked after our bo my alsation nothing was to mutch trouble i highly recommend this practice many thanks paul and paula dingsdale and bo"
"I am so happy we came to White cross. Ollie is a gentle, nervous old man and has had problems most of his life. We have seen many vets but Kelly and the staff treat him so wonderfully, he feels very special! I am so grateful he has their lovely approach in his older days."
"Brilliant vets same day appointments kind and friendly staff. Very thorough with my puppy and made me feel at ease, puppy now more relaxed and not in pain. Takes their time with pets and listens to the owners about the problems. Really great vets and they do amazing work highly recommended xx"
"Staff are so lovely and welcoming. Nothing but great things to say, love White Cross, St Helen's x"
"The staff at white Cross are fab! My puppy Rex went in on his first visit and did nothing but wee on the floor and the staff just laughed, the vets are very gentle and very loving. Could not ask for better care for my little rex, amazing place. Highly reccomend."
"Can't recommend this Vets enough. Had to make a very sad visit with Max all the staff were very supportive, thoughtful and kind - thank you"
"The staff were very caring & understanding"
"Fantastic vet surgery, all staff were really friendly and supportive. All options regarding my dogs care were clearly outlined to me. Highly recommended!"
"Very professional and amazingly helpful and caring staff!"
"My first visit to the practice, and I can fault nothing. Bright, airy and clean, this impression is not just superficial. Staffed by genuine, interested and friendly staff, from walking in to leaving I and my pets were treated wonderfully.
Sadly one of my cats was so poorly we had to make the kindest decision. She was treated with respect and humility and Kelly was the kindest, gentlest vet I have ever encountered in over 25 years.
I would highly recommend taking your pets here."
"Fantastic service ,lovely friendly staff .well done"
"Made my first visit today , first for a look around and then later on with cat number 3 who has an ongoing eye problem. There is a really nice atmosphere around the place and I didn't feel that I was rushed whilst I outlined previous history . I talked... and talked ! and they listened which was great as I really do feel you need to build up a personal relationship with those you are entrusting your precious charges to."
"Amazing staff, amazing service, wonderful practice! Can't praise them highly enough!!! We have our puppy and 2 kittens registered with them, will definitely recommend to others!! We got a rescue puppy/ dog from Merseyside Dogs Home and she was very poorly indeed. she would have died if she had been left there but Kelly and her team worked tirelessly to get her better and now shes a proper puppy, jumping around and full of life!"
"Been to white cross vets today with my 2 dogs lilo n stitch the staff are very friendly and welcoming, would definitely recommend them :)"
"Lovely friendly staff would recommend to all my friends. 5 stars from me and Rodney my lovely border collie. Excellent"
"Took my cat Oreo for her injections and micro chipping today! Ann Marie and Kelly were lovely,couldn't do enough! Excellent service."
"Lovely staff made so welcome with my 2 dogs would highly recommend them"
"Went to Whitecross Vets yesterday to get my dog vaccinated. The staff were lovely and very friendly. The vet made us feel at ease quickly and was very professional. Highly recommend."
"Took my cat Ollie who is very timid and shy to have his vaccinations, Kelly and her assistant I found to be most helpful in calming him and were very professional and friendly."
"Lovely vet! Ollie loved his first trip and apologises for being mischevious! X"
"Really lovely people, top class service and reasonable prices!!"
"Took Deli for her booster today the vet was amazing I can highly recommend here"
"Brilliant vets and lovely friendly service too :-)"
4.8 from 60 reviews
Emergency / Urgent? Please telephone us.
VAT Number: 115141658
Company No.: 07746795
Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities under reference number: FRN738010
White Cross Vets
Registered Address:
Independent Vetcare Ltd,
The Chocolate Factory,
Keynsham, Bristol BS31 2AU
White Cross Vets is a friendly and compassionate veterinary practice focused on quality and care.
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2-3 Millfields Court, 
