White Cross Vets
Registered Address:
Independent Vetcare Ltd,
The Chocolate Factory,
Keynsham, Bristol BS31 2AU
White Cross Vets is a friendly and compassionate veterinary practice focused on quality and care.








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Welcome to our White Cross Redcar practice where our friendly team of pet experts are ready and waiting to help take care of your dogs, cats, rabbits and other small pets.
The facilities at White Cross Vets Redcar include an operating theatre equipped with anaesthetic facility for surgical procedures, digital x-ray, in-house laboratory (which enables rapid diagnosis), separate dog and cat wards, dentistry equipment and an ultrasound machine. This means the team can carry out a full range of procedures from blood pressure monitoring to emergency operations.
Our highly trained team bring together a combination of skills, interests and experience including Clinic director and vet Katherine who has a certificate in advanced veterinary practice specialising in small animal medicine and has a particular interest in endocrinology and feline medicine. Vet Cate has a particular interest in soft tissue surgery and vet Lisa is qualified in pet acupuncture. Registered veterinary nurse Catherine is a qualified physiotherapist and head nurse Allison has an interest in wounds.
If you have any concerns about your pet, please call 01642 486 338 to chat with one of our team or pop by to have a look around.
We’re proud to take our place at the heart of Redcar and the surrounding communities and we all love to give something back, however we can.
We sponsor the dog waste bins around Redcar, Maske and Saltburn and it’s our mission to reduce dog fouling. To support this we hand out free dog waste bags at reception and we regularly visit local primary schools to educate children about responsible pet ownership and we always treat all school pets for free.
Cate, Becca and the team are always looking for the next challenge to take in order to raise money for the White Cross Fund.
Vet Nicole supports Northumberland Young Farmers and regularly raises funds for various charities. Other ways we support charities include acting as a donation point to collect pet food, toys and supplies for homeless people and their pets which we donate to a local homeless shelter. We also work closely with local cat charity Care 4 Cats Rescue. And it’s not just our furry friends that we support – Clinic director and vet Katherine co-ordinates a local Contact The Elderly group which helps to tackle loneliness in elderly people living alone.
We give every team member five ‘donation days’ each year so that they can spend time volunteering for a charitable cause of their choice and, because we care for those who care, we offer a 10% discount to all employees of the NHS, emergency services and armed forces to say thank you for all that they do.
Our Redcar practice cares for pets from far and wide including the communities of Redcar, Maske and Saltburn.
You’ll find our practice at Unit 3 West Dyke Retail Park and there’s plenty of free parking right outside the practice – take a virtual tour so you can see where we are and what the practice looks like inside.
Around our practice you’ll find all the facilities of the West Dyke Retail Park, OneGym and McDonalds if you’re feeling peckish. We’re not far from Redcar railway station if you’re travelling to us by train or, if you’re coming by car, we’re just off the roundabout where the A1085 meets West Dyke Road where there’s a Morrisons Petrol Station if you need to fill up your car with fuel.
With so many dogs between us, you’ll often find members of our team out and about walking their dogs. Some of the local dog walking venues we recommend include nearby Borough Park with plenty of space for the dog plus a dedicated children’s play area, Locke Park with a boating lake and tennis courts and Zetland Park.
If your dog likes a splash in the sea, local dog-friendly beaches include Saltburn Beach and Coatham Beach in Redcar and Marske Sands Beach.
Being a pet owner is a 24-hour-a-day commitment so we provide care 24 hours per day, seven days a week, 365 days a year through our trusted out-of-hours service partner.
If your pet needs attention when the Redcar vet practice is closed, please contact Vets Now:
Vets Now Emergency Ltd
Victoria Street,
Middlesbrough,
TS1 5QZ
Tel: 01642 217 605
Opening Hours:
Monday – Friday: 7pm – 8.30am
Saturday: 12.30pm – Sunday 9am
Sunday 5pm – Monday 8.30am
(Including bank holidays)
Visit our online shop here
To pay online please follow this link, and select White Cross Vets, Redcar.
Please speak with the practice directly for our prices.
"Fantastic team who are so friendly and welcoming and are amazing with the care they take with my dogs"
"Minty yet agsin shown genuine care and love. I can't believe someone apparently left a one star review. They need medical help !!!"
"Absolutely brilliant vets, they know exactly.how to look.after our boy who is a very nervous Labbie, couldn't ask for better xx"
"Great vets great staff great location what a team"
"White Cross Redcar have been fantastic for me and my two cockapoos. Alfie has had major health problems from being 8 weeks - they always treat him and me as part of the family - so much that I felt like I was on the pay roll at one point - we were there that often. They have always been helpful over the phone when I have rang with an issue. They have also been brilliant with Archie my other dog who is extremely nervous (of everything) when he has to go for his yearly check up or when he decides to raid a bag of food. Best vets around."
"Fantastic vets. Very friendly, caring and genuine staff who go the extra mile. I would highly recommend."
"As usual, Minty got excellent care, as did other dogs there. Totally caring and professional. He loves it"
"Brought Bonnie to redcar whitecross as she had an injured front leg Catherine treated her calmly and put Bonnie at ease as she's a nervous dog at the vets very anxious and shakes with nerves. Catherine treated her and we got some medication to treat her and a followup appointment for a week
Thankyou white cross for helping Bonnie xx"
"Practice was running a little late and very busy however, all staff were extremely apologetic and friendly. Our boy was in for his annual jabs and not the best patient, the vet was amazing with him even while he was opening doors to escape. A thorough check was carried out and we all left extremely happy with the service and that our boy was treated like one of their own. Thank you so very much again"
"Spot on service...highly recommend them. Professional and friendly...and you leave with you eyes in!!"
"My pets are always in safe hands here. Our pets are always treated with respect in life and in death."
"Had to take my dog Toby in as he was sick and wouldn’t eat. He has had surgery and has been receiving care for 3 day now. All the staff have been so friendly and have been doing all they can to help Toby on his road to recovery. I can’t thank them enough!"
"Had to take my dog Toby in as he was sick and wouldn’t eat. He has had surgery and has been receiving care for 3 day now. All the staff have been so friendly and have been doing all they can to help Toby on his road to recovery. I can’t thank them enough!"
"Fantastic staff, great and compassionate team. Wouldn't trust my fur babies to anyone else now!"
"I would like to say thank you so much to the lovely vet and staff who kept the surgery open last night for me to bring Archie in after I called concerned due to his vomiting. They told me to come in and they stayed on to look after him. You are all stars in my eyes and Archie's. Thank you ?"
"Great staff, great with the ferret I brought in that I found Monday. They even helped pick a name, Flick, fits perfectly with the little jill, thank you x"
"Took my puppy Winnie for her first injections today, lovely staff made a big fuss of her, gave her treats to help distract her and made her feel at ease. Great service, thank you."
"I would like to take this opportunity to express my deep heartfelt gratitude to Cate and the team for the wonderful care that has been afforded to Cisco my lovely greyhound boy over these past six years, during which time all treatment has been of an utmost professional and compassionate nature.
Sadly, Cisco succumbed to a deteriorative ailment which led to the absolute heartbreaking decision which the only outcome would be in the best interest for him.
Already under sedation having just had a scan, I said goodbye to him...
Thank you Cate and your team for the compassion that was afforded to me."
"I would like to say a big thank you to White Cross for taking care of our beautiful girl Tilly last week when we left her there for x rays and treatment ; made me feel relieved !!Thank you !!X"
"They've been helping me look after my fur baby for about 4 year now and they're always great with both of us! ?"
"an absolute great help,,, will help and fit you in asap ,,"
"Last Friday I sadly had to have my cat put to sleep unexpectedly the vet who I saw was absolutely brilliant , my husband was at work and I had my 4 year old son with me who I didn't want to see having our cat put to sleep so the vetinary nurses sat with him in the waiting room while I went in , I couldn't of asked for any better vets they were all lovely , I would truly recommend this vets , Thank you"
"Bring my little boy here and he's been coming for years. He loves them all and I can't fault them, kind caring and friendly."
"Thank you for taking such great care of Finley pup yesterday. He loved cuddles and was a complete soldier through his first vaccination thanks to your expertise. We are glad Finley has a vet base that will look after him. Thanks again"
"Sadly had to get my dog pts today ....the staff here were so lovely I'd highly recommend this vets and will definitely be going again with my other pets ...thank you for making such a awful difficult day easier to bare ...x"
"I would like to say a public and heartfelt thankyou to all the staff at redcar White cross when we had to say goodbye our much loved little dog Buster... it was an extremely difficult day and the caring and kind vet even took time to help explain things to my grandson. .all the staff were wonderful... ?..x"
"Stanley has been registered here since the day we brought him home. Staff are great and love making a fuss of him, although he's very cautious of the place (but only when I'm with him!)
We're now looking at getting a second dog and will be signing him up with White Cross and the well being plan x"
"Very friendly staff my elderly cat has a few health issues that means frequent visits and the vet tells you how to manage them and is always happy to help me with Fred"
"The staff here are so caring and were very sympathetic for the loss of 'Smudge'. I also received a sympathy card through the post saying sorry for the loss of Smudge from the team, which was a lovely thing for them to go out their way to do! I would definitely use this vets for any future pets I have!"
"Amazing team. My beloved Dave sadly took ill and had to be put to sleep I'm heartbroken, very caring and compassionate staff they even sent me a card through the post. Thankyou all so much x"
"thanks for helping me find chicko American akita from redcar valeting"
"Everyone is friendly and fusses over Milo when he is in. Had him I today as he was off his food. Turns out he was teething. He much happier now he's got something different to eat and some medicine. Thank you."
"I just wanted to say thank you so much to your kind and caring staff. And a special thank you to the lovely nurse who showed so much empathy towards our family today when our family dog Lillie was ran over and needed putting to sleep. This was the worse thing ever and my mother and daughter where heart broken but she made a awful situation so more bearable showing us her kindness and knowing she will look after Lillie until we can get her back so thank you all so much you will never know how much will appreciated knowing she died in peace and will be looked after with as much care in death as we showed her in life xx"
"Amazing team, Rosie loved going loved treats and cuddles, after long illness awe knew it was her time to go, all the staff made this last visit bearable lots of cuddles and tremendous support for me, peaceful end for Rosie cannot thank them enough xxx"
"So grateful for the help each and every time I have visited this vets! Before white-cross I didn't know that going to the vets could be a pleasure! My old vet was just standard boring and lacked compassion. Here they are very much the opposite. Keep it up love me and Zeus xxxx"
"Amazing vets. Got my sick dog in straight away even on a evening Staff are lovely and so understanding. So happy my dog is well again and it's all thanks to them"
"I have used these vets for years. They are always very friendly and great vets. Xx"
"Excellent took great care of my cat Barry. Answered all my questions would recommend them to anyone. Big Thank You White Cross ?"
"Very good vets to be at got booked in straight away with 2 little kittens really happy to be on board
Thank you from
Elvis and freddie ??"
"First time at this vets had to change from our previous one. Customer service was brilliant, vets actually cared and gave us great advice with our pregnant dog. So happy we changed to here thankyou"
"Brought our rescue dog Max in on Tuesday for dental treatment, he had quite a long operation and a lot of teeth out. The care he was given whilst at White Cross Vets was wonderful. Thank you to all the kind staff, I would highly recommend this vets xx"
"These people are the most caring, kindest people we have met and they care about your pets. They always make a fuss of them and treat them with kindness and respect. When your pet's life comes to an end they care and help you through this time with compassion."
"My corgi is very wary of the vets but White Cross just let me go in whenever we are passing so they can give him a cuddle and make a fuss of him Great service"
"The staff are fantastic and all clearly adore the work they do and it is shown in the care they give to all the animals. Thank you x"
"Amazing vets!! Managed to get blue looked at straight away as she got stung by a bee ? gave her an injection and lots of cuddles and she was back to her usual happy go lucky self the next day ?? so glad I changed vets and have made this one my regular vets!! So a massive thank you from me and blue ??"
"I wouldn't take any of my pets anywhere else after the love and care they gave to MISSEY they saved her life when we had given up all hope AMAZING"
"Couldn't thank the staff at white cross enough when my shar pei took ill at 16 years old, so helpful and supportive, he had never been ill never been to a vets till then, after just over a month on steroid's he ended up having to be put to sleep as he had cancer and medications wasnt working! Felt like they was there for us trying to comfort us! Was heartbraking And even Now i have a new pup after canny few months white cross is the one i went straight back to hes now on the plan and hes happy waggy tail and sloppy kisses all round from jasper - thanks white cross for all your help and support??"
"Amazing practice, with such amazing staff!
Recently got my dog spayed and she's recovered really well with no scar to show.
Very happy client and would recommend the practice to others! ?"
"Thank to all the Staff and Doctors for being so wonderful with my boy cat Jerry!!"
"I have both my dogs registered with the practice. They have been fantastic with both. Especially Alfie whos had seizures from 8 weeks old. They took great care of him."
"Fabulose practice! Couldn't fault it, the staff are great, puts my mind at ease whenever Edgar visits knowing that he's well looked after whenever he goes and that they always have the best interests for you and your pet, Highly recommended."
"White cross vets are so caring and patient. I took my puppy and my mum's dog and they were brilliant especially when the dog doesn't like the vets. The staff are so caring of the pets."
"Thank you so much for looking after Stig,what lovely careing staff,you sent her off on her way to chase all the mice in heaven,broke my heart to say goodbye to my baby girl,but it was such a lovely send off thank you once again x"
"Absolutely fantastic staff helped me with alfie from day one and are always welcoming to both owners and dogs."
"Brilliant all round from the reception to the nurses to the vets xxx"
"They were fantastic with Dottie today made her feel so much at ease"
"Lila came in for cuddle clinic on Saturday lovely staff really made a fuss of my puppy"
"The staff at the White Cross Vets in Redcar are second to none. Any time I have had any questions about my dog Honey, they have answered all of my questions and put my mind at ease. Thank you for everything you have done for Honey and myself, keep up the good work. x"
"All though the staff are lovely, I do believe that when my dog needed care. Certain products was forced upon us that we didn't need. We spent nearly £500 on my dogs ears, to find out it was a fungal infection from another vets. I am not impressed and I will not be returning."
"We have visited the practice quite a bit over the past year. Unfortunately, one of our rabbits -Trevor- got an abscess which spread and eventually caused his jaw to break. This was a hard time but the vets at the Redcar practice helped made us feel at ease. They put 100% effort into making Trevor better, and even when he had to be PTS, they still offered support and sincere condolences in the form of a card signed by all who helped Trevor.
The two months that followed we lost another rabbit (she was 8 years old and was not castrated so suffered from ovarian cancer) and a guinea pig who unsuspectingly passed away before reaching the vets. Both these times, the vets were warm and professional and helped us feel at ease .
I am grateful for all the help this team has given us and for helping us through our sad times. Than you !"
"Fantastic staff, great with both my pets especially Alfie who has suffered with seizures from 8 weeks old."
"My corgi is now 6mnths old and has had various problems whenever I phone for advice or an appointment the staff always put me at ease and do all they can to help they even fill in my insurance forms. They make a fuss of all animals brought in to the surgery and of the owners! Everything always seems very relaxed the Vets talk to us as people rather than paying clients, the approx. costs of a treatment are also given which is helpful and the Wellness plan is a great idea. I will definitely recommend White Cross vets to anyone who asks"
"Marvellous team of caring and friendly professionals. They really look after your pets in every respect, including the cuddles they need! Couldn't ask for a better team of people to help me look after my girls!"
"Lovely nurses.. Really kind&friendly xx"
"Great treatment and very caring staff members."
"Truly fantastic practice. So much compassion, support and love shown to animals and their owners too. Couldn\'t recommend enough.
Again, thank you for everything when caring for Chunk, throughout his life but especially during a hard time. You all provided advice, support and empathy when we needed it most. We are forever grateful for that."
"Excellent service today very poorly dog after a long Nite n keeping nothing down staff were fantastic very helpful"
"Always very friendly, never wait too long
Just great service !!"
"All the staff at White Cross Vets are caring and professional. We have been bringing our dogs to them since they opened and they greet them by name every time we go. I would recommend them to anyone who wants a reliable, caring team."
"Brought Jasper in to Redcar so very nice and Professional. Will always go there from now on and great value for money!!!!"
"Had my cat jasper microchipped and wormed here the staff are excellent and very helpful"
"Lovely staff, everyone we have met has been friendly and given us lots of advice for our new puppy would recommend!"
"Absolutely brilliant service all the staff were really friendly and put me at ease when I brought in my kitties to be spayed as I knew they were in the best hands! 5 gold stars ??????????"
"Great place to take your pets. Very friendly staff. Would definitely recommend"
"Did a brill job taking care of Sherlock. Thank you!!"
"I can not express my sincere greatfullness how cate and her team have looked after my dogs sheba for a short while but she has looked after keria since she was 6 months old with cate her team keria would not be here today xxx"
"Zachy from Cattersty way Brotton has been found today. Thanks to all who helped to get him home."
"We are still ongoing Treatment with our Whippet, Finn....wonderful Vets...fabulous Staff..so friendly...lots of information given..can't express how happy we are with White Cross in Redcar..BEST Vets in this area.xThankyou x"
"Thankyou so much for looking after whitey, customer care was excellent and loved his get well card and scarf . These added a personal touch to whiteys time with you."
"Absolutely fantastic vets, my Rabbit Peter went in for a operation on Thursday and was very happy to take him in on Friday to feed him because he wasn't eating his food, can't thank them enough for looking after him before, durning and after his operation"
"Great staff and so helpful and my cat was well treat and I felt I could trust them with leaving him in they care when he was having treatment"
"My mum's puppy Pebbles has just been discharged after an eye operation, amazing staff and the Get Well card was so nice. Thank you"
"Fab staf and excellent care ? I will definatley be returning with Dave"
"Amazing bunch of people. Client Care Co-ordinators, to Veterinary Nurses and Vets all have an obvious passion for pets and the people who own them. Always have fun visiting, great to interact with a team so driven for the best welfare in everything to do with our companion animals. Brilliant people, brilliant service and would always recommend. Thank you for making me part of your practice!!!"
"Max loves his visit to the vets thanks to the lovely staff who look after him, he recently had a day with them when he was poorly and they were great and now I’ve got my happy dog back :)"
"Thank you for allowing one of your knowledgeable and professional members of staff to come and speak to the children in our Key Stage One about how to take care of their pets. How refreshing to come across a business that is more concerned with educating pet owners about animal welfare than with making money. Our children thoroughly enjoyed Allison’s visit and our school guinea pigs certainly enjoyed the pamper session!"
"Our dog honey was very poorly, the staff at Redcar White Cross Vets were excellent. They looked after Honey and reassured me as well, that she would get better. They offered advice and answered all my questions. The service they provided was outstanding, far superior to any vets that I have used before. I will definitely recommend White Cross to all my friends."
4.8 from 89 reviews
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Emergency / Urgent? Please telephone us.