During the COVID pandemic we are striving to keep all our clinics open,
however from time to time we are having to change opening hours especially on a Saturday at short notice.
Our out of hours provider will always be available if we are unable and their details are given when phoning your clinic.
Please be aware our staff are working extremely hard and very long shifts. We appreciate your cooperation during this difficult time and will not tolerate any abuse to our staff members
Thank you – More information also available here Read More
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Birmingham - Kings Heath
283 Alcester Road South,At our modern and welcoming Kings Heath vet practice, you’ll find a friendly and highly experienced team ready to provide care for cats, dogs, rabbits and other small pets.
The facilities at our Birmingham vet practice include an operating theatre, digital x-ray, in-house laboratory (so we only need to wait minutes for results rather than days) and a blood pressure monitor.
Our surgery has been designed to make your pet as comfortable as possible. We use pheromone diffusers which reduce their stress levels and if your pet is staying with us for the day, we have separate wards for dogs and cats with soft, luxurious bedding and music specifically designed to make them feel calmer.
Our expert team have a wide variety of interests and specialist skills – whether that’s an aspect of treating pets, or the types of pets themselves. Senior veterinary surgeon Lucy specialises in surgery, for example, and senior veterinary surgeon Emily has special expertise in medicine. Vet Peter has a particular interest in exotic pets – especially Bearded Dragons – be sure to ask him about his exotic pet collection if you see him!
If you are ever concerned about your pet, please pick up the phone to chat to one of our team.
Giving back to our community – especially the pet community – is very important to everyone at White Cross Vets.
We’re proud to be able to say that we always treat all school pets for free. At our Kings Heath vet practice, for example, we provide free vet care for Pepper the labradoodle, who works alongside her owner Miss Murphy at The Oaklands Primary School in Acocks Green, Birmingham. You can keep up with their adventures on our blog.
We support local charity Hollytrees Animal Rescue Trust based in Hollywood and the Kings Heath Cat Club with services including health checks and neuterings.
And, because we care for those who care, we offer a 10% discount to all employees of the NHS, emergency services and armed forces to say thank you for all that they do.
We also encourage our team to make a difference to our community by giving every team member five ‘donation days’ each year so that they can spend time volunteering for a charitable cause of their choice.
We’re proud to provide pet friendly care to the community of Kings Heath and the surrounding area including Brandwood End, Druids Heath and Highters Heath. All of our team members live nearby and you’ll often see them out and about, walking their dogs in Highbury Park or Cannon Hill Park.
Our state-of-the-art veterinary practice is conveniently located next to Tesco Express on the Alcester Road, the main road through Kings Heath, and there is dedicated free parking for all of our clients around the back of the surgery. Nearby you’ll find Kings Heath Cricket and Sports Club and Cocks Moors Woods Leisure Centre.
Looking for somewhere your dog can stretch its legs? Try the 35-acre Kings Heath Park further down the Alcester Road, just after Sainsbury’s. As well as plenty of space for your canine friend, it has play areas, a bowling green and popular dog-friendly Victorian tea rooms so you can treat the dog walkers, as well as the dog!
We know that caring for pets is a full-time commitment. That’s why we provide care 24 hours per day, seven days a week, 365 days a year through our trusted out-of-hours service partner.
If your pet needs attention when the Kings Heath vet practice is closed, please contact Vets Now:
Vets Now Emergency Ltd
St Matthews Road, Oldbury, Birmingham, B68 8AB
Tel: 0121 422 7268
Opening Hours:
Monday – Friday: 6pm – 8.30am
Saturday: 12 noon – Monday 8.30am
(Including bank holidays)
Visit our online shop here
Please speak with the practice directly for our prices.
"I’ve only just worked out how to get on here to leave a review .
Over the years the staff here have looked after my animals with such skill , care and Love . When times have been hard with my animals they have shown me care and love and genuine support . Good people make a good practice . There are some pretty outstanding people that work here .im so grateful to them"
"Visited the practice today for my dog and cats annual vacations. The girls on reception were friendly and cheerful, with a warm professional welcome as soon as we got in. Once we got through to have the vacations done Scruffy was like putty in the vets hands (and she’s normally a feisty cat) and Rupert, our little westie, was so happy to make a new friend. I moved from another vets practice and we are all so glad I did."
"My Harvey is not the easiest patient but everyone at White Cross Kings Heath are so friendly and patient with him. The lady on the front desk was so lovely trying to make friends with Harvey and the vet was so kind and really gentle with him. Thank you for being so good, I've never met such nice vets and vet staff anywhere else."
"I've been to various vets over decades of having pets and I have to say that White Cross in Kings Heath are the one's I'd recommend above all the others.
Genuinely friendly and helpful, plus you really feel you're being listened to and given the time you need.
Thank you x"
"From the moment we first walked in to recepttion right through to our after surgery check everybody was welcoming friendly and profesional.
But most importantly Luca my much loved Golden Doodle was relaxed throughout the visit - this has never happend when he had to see a Vet before.... Alex was so kind and calm when he examend Luca - but more importantly his main aim was to ensure he did what was best for Luca...
Emily carried all of these aspects forward when she admitted Luca for his Surgery to remove a lump - she understood perfectly how important Luca was to me... and she was fantastic with Luca - he was not even stressed to stay with her.....
The receptionist phoned me with an update as soon as his surgery was done - this was so lovely and showed she knew I would worry and she wanted to reashure me....
Luca had a beautiful “Top Dog” banner on when I fetched him - he seemed relaxed and comfortable. His post op care was carefully explained to ensure Luca has the best outcome!
Throughout the whole experience it felt like EVERYBODY wanted to ensure that both Luca and I felt cared for...
For the 1st time in the Luca’s 5 years - I did not feel scared or stressed when Luca was at the Vet.
Thank you everybody you are very special !!!
Jennifer & Luca xxx"
"Nice friendly receptionist and vet. Very clean place. helpful & pleasent people."
"I was recommended whitecross by kings heath cat club, and I am glad I went their, the staff were amazing, friendly and caring, I could not of asked for more, they gave me all the time I needed to come to terms with letting go of mmy beautiful cat tilly I would highly recommend the vet, thank you for all your help and advice."
"I've been taking my foster dog to write cross for the last two weeks. They are excellent. They take time to explain things and look after the animals so well. I'm very impressed"
"they are a wonderful vets and we are thankful for all their support and help xxx just brilliant best vets ever"
"very caring vets. 1st class always !!!"
"Thankyou all for ur support and for looking after my dog sasha many thanks again x x"
"Best vets ever. Really kind caring staff. Thank you."
"smashing and caring staff ace vets make you and your pets feel safe and at home"
"Wonderful vets, I wouldn't dream of taking my fur babies elsewhere."
"Fantastic vets very helpful and compassionate x actually care about the animals they see. Wouldn't go anywhere else x"
"Very clean, friendly, caring and really professional. What more can you ask for? A big thumbs up!"
"Whit cross vets are so very friendly and helpful cathy who has been treating my 6 year old boxer is such a lovely woman cant thank the vets enough."
"Always very friendly people ! Especially mrs munch on reception, always feel like my pets and genuinely cared for like the vets / nurses would care for there own pet !"
"Fantastic vets, would recommend them to anyone. They've supported us right from the beginning."
"Best small vets ever! And Alfie loves all the staff just as much as they love him"
"What a fabulous surgery! All members of the Kings Heath team, from the student nurses, receptionists, nurses upto, and including, the vets are highly professional and incredibly caring. The service they offer really is exemplary."
"Such a lovely place, so friendly and welcoming! I apperciate all the work they do for our pets, they care so much :) Wouldn't go anywhere else x"
"Had my bullmastif registered here 7 yrs now brilliant service very good receptionists and immaculate waiting room"
"Had my bullmastif registered here 7 yrs now brilliant service very good receptionists and immaculate waiting room"
"They have always been brilliant with our puppy Trevor. They even managed to fit him in last minute when he cut his paw open. They were really reassuring! Wouldn't dream of using another vets, they really care about all the animals they see x"
"Cannot speak highly enough of these guys. Had an emergency whilst travelling from Norfolk and was seen within 5 minutes of arriving in reception, totally unannounced. Reassuring and extremely competent service. Huge thanks, from the Crace family."
"Can't beat the service fast efficient and Gentle..My boy Blaze was 6 weeks when I first introduced him..he's 15 weeks now beautiful healthy and upto date with everything..Thankyou White Cross..."
"Never been to a better practice. Love these guys"
"all staff are great could not thank them all for the love and care they have give to my two dogs this practise is amazing"
"Amazing vets, had a terrible experience with an emergency at my local vets. And bought my dog here, so glad I did! Thank you!"
"Friendly, warm and caring service from all staff. Would definitely recommend them."
"So thankful I have such wonderful people looking after my lil beagle!!"
"Excellent, they couldn't help us more when my cat was poorly.
Wouldn't go to any other vets. Highly recommend"
"Always excellent service....warm welcome and irs nice to find a vets where the people who work in a vet that like animals xxxx"
"Fantastic vets! Everyone is lovely and very very very good at their jobs! Marley and pebbles have got some new friends! Thank you for looking after both of them xxx"
"Such a caring team who supported us through the loss of two family pets, Fudge & Tom, within days of each other. They were even kind enough to send us flowers. Thank you so much."
"Thank you to all the staff at White cross Kings Heath for treating our dog Roly and making him feel so much better.Always a good experience at White Cross."
"Great Vets every member of staff is lovely. They really take time for you and your pet. Highly recommend it."
"What a fantastic VeterinaryPractice. Poor old Poppy the cat has had to have several teeth out. But, she has been treated with great care, professionalism and heart. Well done White Cross, Kings Heath! And, thank you to all of the wonderful staff!!!!! Couldn't recommend you more!"
"A very professional and friendly place, which came highly recommended. I took a poorly stray tabby in on Friday afternoon and could not have been more helpful. Thank you so much"
"The staff at white cross vets were kind, caring and sympathetic during a really difficult time. They made appointments at short notice and gave careful, thoughtful advice when decisions were difficult to make. I highly recommend them."
"Dave the Vet at White Cross and the lovely lady on reception are a credit to the Vets, my 7 year old guinea pig and I are all smiles - I really feared the worst and the help and encouragement I received was tremendous. Really wonderful, caring practice - proving that there is hope for any poorly critter, no matter how small or old. xx"
"Excellent vets the staff are absolutely amazing thankyou for helping my dog go respectfully xxxx"
"Visited with my boy Eddie (standard poodle) today for a general health check prior to his little boy op, Jess the nurse was lovely with Eddie, even though she did get up a bit close & personal on a first date, but seriously, a lovely relaxed atmosphere, we didn't feel at all rushed, and all were very accepting of our Ed's bear hugs, which he gives out freely whether you want them or not!"
"Just took my 12 year old cat Valo for his new vacation he was well behaved never happened in a vets before the service and attention to my little boy was brilliant as my wife so this is our vets from now on yes indeed, if you have a pet or are getting one take them here"
"On tuesday i had to make the heartbreaking decision to have my beautiful boy josh pts..... i couldn't of asked for a better vet than lucy (if i remember correctly) we were reassured and talked through the whole process. I can't thank her enough for making our final moments with our boy such a peaceful and loving one.. a wonderful practice, thank you. X"
"As always, the staff at White Cross are polite, respectful and professional. I've found them to be very helpful in an emergency and it's a relief to know I can rely on them with my multi dog family (Tibetan Terriers)."
"The friendliest vets I've ever been to. So clean and everyone is so helpful and happy. The care that everyone has shown to my two mini lips has been amazing, they even got a get well soon card which was very sweet. Just great care, great place and great people who work there."
"Great service, we walked straight into our appointment without any waiting at all! Jess is brilliant...so friendly that even our grumpy hedgehog decided to make friends with her! She was also very thorough in her examination of Henry and was full of good advice and recommendations. Thanks again!"
"Fabulous! My little chi has had a big op here on his leg and the op and all the after care has been fab. Friendly, helpful and all round great service. I highly recommend them."
"My dog Sophie was attacked by a big dog the nurse Vicki looked after sophie as if she was her own she had 4 clips went back today and the nurse was brilliant with her another trip to the vets on Monday couldn't thank them enough for the treatment Sophie received
Would recommend white Cross to anyone who has animals"
"All our three cats are registered here and they are looked after so well. Two males were neutered here and the whole process was smooth and worry-free for us and the kitties. Jack is on a Weight loss diet and Vicky has been a huge help so that he finally is losing weight and is getting healthier every month. I can't thank them enough for everything they did for the cats over the past six years, thier knowledge and compassion is amazing, thank you x"
"Excellent vets and nurses who were compassionate and caring for our 2 old boys right until the end. We now have 2 younger trouble makers who are looked after just as well.
I've tried 3 other vets in the south Birmingham area over the many years I've had dogs and cats and I can honestly say that, whilst this practice keeps the great clinical team it has now, I won't be going anywhere else."
"Our cat Ziggy has been diagnosed with diabetes and the staff have been wonderful, easing our worries. Emily has been so helpful in teaching us how to administer insulin and do blood glucose tests. Also thankyou to Jess for filling out the insurance claim for us."
"The vets, vetaniry nurses and staff are all very caring and friendly, the treatment my dog Daisy has recieved has been 1st class, I'm so pleased to have my dog registered here.
I highly recommend this veterinary practice, fantastic, caring and professional team, thanks so much"
"We have always taken our bullmastiff shadow to write cross since he was a puppy we have there vacation for life policy and find there service and care first class and would have no hesitation in recommending them to anyone"
"White cross vets is absolutely incredible and I wouldn’t take Milo anywhere else! They are so caring and welcoming and when Chester died a couple of years ago they were truely incredible!! Absolutely talented and professional!!! I would recommend to anyone who has a pet!!"
"I can't recommend this vet practice enough. I have two cats, both with severe cerebellar hypoplasia, and they are both treated wonderfully at this practice. I would increase my recommendation for special needs pets if I could. Thank you x"
"I'm not registered at White Cross, but Lorraine was amazing this morning when i rang about my missing cat. Thank you for taking the time to listen, empathise and generally being brilliant Lorraine (really hope that was your name) the phone hug was really needed. I will change vets now, just from that one call when my baby comes homes."
"I have 2 adult cats. 2 kittens and small dog all registered with white cross vets. I couldnt b any happier with thier services. My boy kitten was castrated yesterday n he is absolutely fine today. Jess is very helpful explains everything to me if I am not sure of something. The vets are polite and helpful. I have them all on the wellness plan .its the best thing I ever did going there. If anything. They have saved me money that I was spending each month with flea n worming stuff.having dogs nails clipped. It all adds up. They even all signed a get well card for Oscar my boy kitten yesterday..bless.."
"Took my bunny (Fluff) for his vaccinations today and just wanted to say thank you. What a wonderful team you have here! I'm so glad we are registered with this practice.
Fluff and I are very grateful. Xxx"
"My dog Sophie was attacked by a big dog the nurse Vicki looked after sophie as if she was her own she had 4 clips went back today and the nurse was brilliant with her another trip to the vets on Monday couldn't thank them enough for the treatment Sophie received
Would recommend white Cross to anyone who has animals"
"Only met the one lady Suzanne what a lovely caring beautiful soul she is . Unfortunately my fur baby Pippa was knocked down by a car and killed ??? she assured us Pippa will be waiting for us on Rainbow Bridge Thank you Suzanne xxx"
"Excellent, they couldn't help us more when my cat was poorly.
Wouldn't go to any other vets. Highly recommend"
"Great Vets every member of staff is lovely. They really take time for you and your pet. Highly recommend it."
"one of the nicest vets ive ever been to lovely and friendly the vets were honest with me over gizmo I would recommend to my friends about the practice and they were reasonable in vet bill ."
"Excellent vets and nurses who were compassionate and caring for our 2 old boys right until the end. We now have 2 younger trouble makers who are looked after just as well.
I've tried 3 other vets in the south Birmingham area over the many years I've had dogs and cats and I can honestly say that, whilst this practice keeps the great clinical team it has now, I won't be going anywhere else."
"Had my bullmastif registered here 7 yrs now brilliant service very good receptionists and immaculate waiting room"
"All our three cats are registered here and they are looked after so well. Two males were neutered here and the whole process was smooth and worry-free for us and the kitties. Jack is on a Weight loss diet and Vicky has been a huge help so that he finally is losing weight and is getting healthier every month. I can't thank them enough for everything they did for the cats over the past six years, thier knowledge and compassion is amazing, thank you x"
"Great service, we walked straight into our appointment without any waiting at all! Jess is brilliant...so friendly that even our grumpy hedgehog decided to make friends with her! She was also very thorough in her examination of Henry and was full of good advice and recommendations. Thanks again! :)"
"Friendly, warm and caring service from all staff. Would definitely recommend them."
"The team went above and beyond to care for my guinea pig, Marmite. Would definitely recommend to family and friends!"
"As always, the staff at White Cross are polite, respectful and professional. I've found them to be very helpful in an emergency and it's a relief to know I can rely on them with my multi dog family (Tibetan Terriers)."
"Had an emergency whilst travelling from Norfolk and was seen within 5 minutes of arriving in reception, totally unannounced. Reassuring and extremely competent service. Huge thanks, from the Crace family."
"Warm welcome and its nice to find a vets where the people who work in a vet that like animals xxxx"
"Just want to say that on Tuesday 15th November my dog and I were attacked. I experienced outstanding service and care in this branch and I think all the staff that were on duty that day deserve to be recognised. A big thank you to them all."
"Very clean, friendly, caring and really professional. What more can you ask for? A big thumbs up!"
"The friendliest vets I've ever been to. So clean and everyone is so helpful and happy. The care that everyone has shown to my two mini lips has been amazing, they even got a get well soon card which was very sweet. Just great care, great place and great people who work there."
"Can't beat the service fast efficient and Gentle..My boy Blaze was 6 weeks when I first introduced him..he's 15 weeks now beautiful healthy and upto date with everything..Thankyou White Cross..."
"Lovely staff, who has time & cards for all animals"
"Visited with my boy Eddie (standard poodle) today for a general health check prior to his little boy op, Jess the nurse was lovely with Eddie, even though she did get up a bit close & personal on a first date, but seriously, a lovely relaxed atmosphere, we didn't feel at all rushed, and all were very accepting of our Ed's bear hugs, which he gives out freely whether you want them or not! ??"
"Visited here today for the first time the vet the nurses reception ...all brilliant felt all had my puppy's health and happiness as a priority... She is going back Friday for her lady op I know she will be well looked after"
"Amazing vets, had a terrible experience with an emergency at my local vets. And bought my dog here, so glad I did! Thank you!"
"Best vets ever. Really kind caring staff. Thank you."
"Just took my 12 year old cat Valo for his new vacation he was well behaved never happened in a vets before the service and attention to my little boy was brilliant as my wife so this is our vets from now on yes indeed, if you have a pet or are getting one take them here"
"Such a caring team who supported us through the loss of two family pets, Fudge & Tom, within days of each other. They were even kind enough to send us flowers. Thank you so much."
"What a fantastic VeterinaryPractice. Poor old Poppy the cat has had to have several teeth out. But, she has been treated with great care, professionalism and heart. Well done White Cross, Kings Heath! And, thank you to all of the wonderful staff!!!!! Couldn't recommend you more!"
"Whit cross vets are so very friendly and helpful cathy who has been treating my 6 year old boxer is such a lovely woman cant thank the vets enough."
"Thankyou all for ur support and for looking after my dog sasha many thanks again x x"
"They have always been brilliant with our puppy Trevor. They even managed to fit him in last minute when he cut his paw open. They were really reassuring! Wouldn't dream of using another vets, they really care about all the animals they see x"
"Dave the Vet at White Cross and the lovely lady on reception are a credit to the Vets, my 7 year old guinea pig and I are all smiles - I really feared the worst and the help and encouragement I received was tremendous. Really wonderful, caring practice - proving that there is hope for any poorly critter, no matter how small or old. xx"
"Best small vets ever! And Alfie loves all the staff just as much as they love him :) xxx"
"What a fabulous surgery! All members of the Kings Heath team, from the student nurses, receptionists, nurses upto, and including, the vets are highly professional and incredibly caring. The service they offer really is exemplary."
"they are a wonderful vets and we are thankful for all their support and help xxx just brilliant best vets ever"
"very caring vets. 1st class always !!!"
"Such a lovely place, so friendly and welcoming! I apperciate all the work they do for our pets, they care so much :) Wouldn't go anywhere else x"
"Excellent service and very friendly atmosphere. I knew my dog would be in good hands and all the staff clearly care about the animals they treat. The signed discharge card is a really nice touch."
"Amazing vets, had a terrible experience with an emergency at my local vets. And bought my dog here, so glad I did! Thank you!"
"The best veterinary service possible. Lovely staff, warm and welcoming through and through. Wouldn't take my little (well not so little) cherub to any other vets. Magnificent."
"Just took my 12 year old cat Valo for his new vacation he was well behaved never happened in a vets before the service and attention to my little boy was brilliant as my wife so this is our vets from now on yes indeed, if you have a pet or are getting one take them here"
"Such a caring team who supported us through the loss of two family pets, Fudge & Tom, within days of each other. They were even kind enough to send us flowers. Thank you so much."
"Such a lovely vets to come to. Our puppy Poppy always runs in tail wagging every time we go. We have the Wellness plan which is fantastic. Everyone from the receptionists to the nurses to the vets have all been so friendly and give Poppy lots of hugs and attention when she's there meaning that she is always happy to go back!"
"What a fantastic VeterinaryPractice. Poor old Poppy the cat has had to have several teeth out. But, she has been treated with great care, professionalism and heart. Well done White Cross, Kings Heath! And, thank you to all of the wonderful staff!!!!! Couldn't recommend you more!"
"fantastic service
would certainley reccomend"
"On tuesday i had to make the heartbreaking decision to have my beautiful boy josh pts..... i couldn't of asked for a better vet than lucy (if i remember correctly) we were reassured and talked through the whole process. I can't thank her enough for making our final moments with our boy such a peaceful and loving one.. a wonderful practice, thank you. X"
"would just like to say how thoughtful friendly helpful all the staff are at kings heath. lovely practice"
"The staff at white cross vets were kind, caring and sympathetic during a really difficult time. They made appointments at short notice and gave careful, thoughtful advice when decisions were difficult to make. I highly recommend them."
"Excellent service, excellent staff, very happy with them"
"Dave the Vet at White Cross and the lovely lady on reception are a credit to the Vets, my 7 year old guinea pig and I are all smiles – I really feared the worst and the help and encouragement I received was tremendous. Really wonderful, caring practice – proving that there is hope for any poorly critter, no matter how small or old. Xx"
"What a fabulous surgery! All members of the Kings Heath team, from the student nurses, receptionists, nurses up to, and including, the vets are highly professional and incredibly caring. The service they offer really is exemplary."
"Wonderful vets, I wouldn’t dream of taking my fur babies elsewhere."
"White Cross Vets are so very friendly and helpful. Cathy who has been treating my 6 year old boxer is such a lovely woman, can’t thank the vets enough."
"My beautiful Angus (3&1/2 year old Scotty) was looked after by all at the white cross up until he passed away from a tumour. I couldn’t ask for a more loving team, I was even sent flowers when our other little Scotty dog “Ozzy” (9 weeks) became very I’ll and lost his battle. Thank you so much xxxx"
"Would highly recommend white cross vets, such friendly, caring staff not only towards your pet but yourself also. Makes you feel a whole lot better about leaving your animal in there care."
"They have always been brilliant with our puppy Trevor. They even managed to fit him in last minute when he cut his paw open. They were really reassuring! Wouldn’t dream of using another vets, they really care about all the animals they see x"
5 from 117 reviews
Emergency / Urgent? Please telephone us.
VAT Number: 115141658
Company No.: 07746795
Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities under reference number: FRN738010
White Cross Vets
Registered Address:
Independent Vetcare Ltd,
The Chocolate Factory,
Keynsham, Bristol BS31 2AU
White Cross Vets is a friendly and compassionate veterinary practice focused on quality and care.
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Emergency / Urgent? Please telephone us.
283 Alcester Road South, 
