During the COVID pandemic we are striving to keep all our clinics open,
however from time to time we are having to change opening hours especially on a Saturday at short notice.
Our out of hours provider will always be available if we are unable and their details are given when phoning your clinic.
Please be aware our staff are working extremely hard and very long shifts. We appreciate your cooperation during this difficult time and will not tolerate any abuse to our staff members
Thank you – More information also available here Read More
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Middlesbrough - Coulby Newham
White Cross Vets, The Parkway Centre,We’re pleased to welcome you to our Middlesbrough Coulby Newham practice where our friendly and expert team is ready to provide care for your dogs, cats, rabbits and other small pets.
You’ll find that our Coulby Newham vet practice has all the latest veterinary equipment on hand to help diagnose and treat your pets. We have an operating theatre, digital x-ray, in-house laboratory for rapid diagnosis of illnesses, separate dog and cat wards, blood pressure monitor and ultrasound.
Our team has a versatile range of skills and interests including clinic director and vet Rob who has the ESVPS General Practitioner Certificate in Small Animal Surgery and is particularly interested in eyelid and facial surgery, orthopaedics (especially stifle surgery), abdominal surgery and perineal hernia repair. Rob also gained the ILM Certificate in Management in 2017 and is studying for the ILM Level 5 Diploma in Management.
Vet Cat P has a COAPE Diploma in Animal Behaviour and Training and enjoys behaviour and training cases. She also has a particular interest in ferret medicine and surgery and acupuncture. Vet Amy P is studying for the RCVS Certificate of Advanced Practice in Medicine and is interested in Internal Medicine and Ultrasonography.
Head nurse Gabby has an NCert in Veterinary Anaesthesia and is particularly interested in pain management and challenging anaesthesia cases.
Please call 01642 576 333 to speak to a member of our team if you have any concerns about your pet.
At our Coulby Newham practice we’re committed to give something back to the people and animals of our local communities.
We’re proud to be able to say that we treat all school pets and wildlife for free including the gerbils from King’s Academy School and small pets from several other local primary schools. We also talk to schoolchildren about being responsible pet owners and our registered veterinary nurses Lisa and Amy H have visited several local schools with Amy’s dog Bramble to talk to the pupils about pet healthcare. Clinic director and vet Rob has visited local schools including nearby Whinstone Nursery in Ingleby Barwick with pets Finlay and Ivy.
As a team we do a lot of work with Lisa James Cat Rescue and the local Cats Protection. We also treat several local guide dogs and hearing dogs.
We encourage our team to go out into the community and make a difference by giving every team member five ‘donation days’ each year so that they can spend time volunteering for a charitable cause of their choice. Our registered veterinary nurse used her donation days to visit Sri Lanka to help out with a neutering and dog rescue project, learning a lot about the challenges faced by local veterinary workers.
To say thank you to those who care, we offer a 10% discount to all employees of the NHS, emergency services and armed forces.
Our Coulby Newham practice looks after the dogs, cats, rabbits and other small pets belonging to the communities of Coulby Newham, Hemlington, Marton and Acklam, although many clients choose to visit us from further afield.
You’ll find our practice located just outside The Parkway Centre, on the opposite side from Tesco. Find us at the end of the car park, opposite KFC, Aldi and St Mary’s Roman Catholic Church. Other local landmarks include the Tesco petrol station, handy if you need to fill up your car, and the Rainbow Community Hub and Library plus just down the road is Coulby Newham Police Station. We have plenty of free parking right outside the practice.
If you’re looking for somewhere to walk your dog nearby, Fairy Dell is very near the practice and is a favourite spot for both clients and members of our team. It has 42 acres of natural woodland and parkland with an ornamental lake. Other popular local dog walking spots including Hemlington Lake and Stainton Woods. If you’re happy to venture slightly further afield, Guisborough Woods has many miles of tracks, forest and moorland for dogs and their owners to enjoy. We are also lucky enough to be close to several good local beaches and our nurse Lisa and vet Rob strongly recommend Marske as a favourite dog-friendly beach.
We know that caring for a pet is a round-the-clock responsibility. That’s why we provide care 24 hours per day, seven days a week, 365 days a year through our trusted out-of-hours service partner.
If your pet needs attention when the Coulby Newham vet practice is closed, please contact Vets Now:
Vets Now Emergency Ltd
Victoria Street, Middlesbrough, TS1 5QZ
Tel: 01642 217 605
Opening Hours:
Monday – Friday: 7pm – 8.30am
Saturday: 12 noon – Monday 8.30am
Plus Bank Holidays
To pay online please follow this link, and select White Cross Vets, Coulby Newham.
Visit our online shop here
Please speak with the practice directly for our prices.
"My dog Zanka went for his annual check up yesterday,he was booked in straight away so no adding to his anxiety,the girls were wonderful with him ..as they always are ,I have no problem leaving him as I know they look after him so well ,wouldn’t go anywhere else ! Thanks Amy ,Kat n gang"
"The vets are great, and always very kind to my dog.
I find the receptionist hard work - there is little understanding or empathy and this makes you feel like you're not a valued client. Could certainly be worked on to improve customer service."
"Great vets..loved amy..happy maternity leave! Magdalena looked after my bunny silva tday. Thankyou so much xxx"
"Maxie came in for his annual health check and vaccination today. As always all the staff are so friendly and caring. Always make you feel like your pet is extra special. Amazing team x"
"We've taken all our dogs over the years and the staff are so good with them,always so friendly, compassionate and helpful under difficult circumstances. We wouldn't take them anywhere else."
"Would highly recommend ! Dexter was extremely poorly and nothing was too much trouble.Rob the vet was brilliant and can't thank them enough for getting him better .Thank you xxx"
"My dog Oscar was well looked after he had a operation to remove a small Tumour which luckily was benign. I have the wellness plan which is really worth having can not fault the care given"
"A big thank you to Anna who was lovely and kind to our nervous pets."
"Just wanted to say a huge thank you to all staff at the practice. Batman is comfy at home now and has been very well taken care of. Would highly reccomend this practice to anyone. Very friendly and kind."
"Thank you for looking after my baby Milo when he had 9 teeth out! Hes eating a lot better now and got over the procedure very quickly. I was so nervous as hes fearful and aggressive toward people but he was absolutely fine. I used this vet as my friend previously had her chi in (pixie) for the same thing and she was absolutely fine as well. Wouldnt use anywhere else now."
"Unfortunately last week late on Friday the children's rabbit benji fell ill I spoke the the receptionist very near to closing time and they kept the surgery open for me. Benji was quickly assessed and the best action to take was to put him to sleep. It was a lovely thought sending the card for the children thanks."
"I was so concerned about Pixie having dental treatment due to her tiny size. She was cared for so well, came home stress free and was clearly comfortable even after having 11 teeth removed!
Plenty of pain relief and antibiotics to make her recovery as smooth as possible too.
Thank you white cross love Pixie and her family"
"On Tuesday my beloved boxer chilli had to be put to sleep. The staff were amazing and we received a lovely card a few days later. Thank you to everyone involved....I was too upset at the time so just wanted to say thanks."
"My puppy has just had her 2nd lots of injections and been micro chipped, excellent staff and vets xx"
"My puppy has just had her 2nd lots of injections and been micro chipped, excellent staff and vets xx"
"Can't thank you enough for looking after princess Darcy today, all the staff were friendly and welcoming, the vet said she was a top patient! Thankyou for her get well soon card, she is recovering well at home now"
"Amazing people can't thank them enough for what they've done for us and our dog cookie??thank you so so much xxxxxx"
"Fantastic really looked after my little Yoko lovely staff who genuinely care!"
"Lovely staff, very caring. Dora the dog was relaxed and happy."
"My Labrador loves to visit the vets at Coulby Newham. He's just had his first birthday and was neutered yesterday, but his tail was still wagging when we had to visit this morning. Says it all, such lovely staff, nothing is too much trouble! Hachi says 5 star service!"
"My little kitten was stung by a bee, all his front right leg and paw swelled up, I called them and they said to bring him straight down, we were seen immediately, fantastic vets, would never dream of going elsewhere, Milo says thanks too!"
"Best vets I've been to in a long time! The vet was brilliant with my two not so friendly kitties!"
"cannot be faulted,, every member of staff are passionate at giving both pets and owners confidence with their care and efficiency."
"My puppy has just had her 2nd lots of injections and been micro chipped, excellent staff and vets xx"
"Can't thank you enough for looking after princess Darcy today, all the staff were friendly and welcoming, the vet said she was a top patient! Thankyou for her get well soon card, she is recovering well at home now"
"Amazing people can't thank them enough for what they've done for us and our dog cookie thank you so so much xxxxxx"
"Fantastic really looked after my little Yoko lovely staff who genuinely care!"
"Lovely staff very caring Dora the dog was relaxed and happy"
"My labrador loves to visit the vets at Coulby Newham. He's just had his first birthday and was neutered yesterday, but his tail was still wagging when we had to visit this morning. Says it all, such lovely staff, nothing is too much trouble! Hachi says 5 star service!"
"Cannot say how good this vets has been to us my baby girl had a mammary tumour and from the start they were upfront and honest and at the end they came out to our home n treated Tia with love n kindness although it was heartbreaking it was done with love n il never forget how good they were with her xxxx"
"My little kitten was stung by a bee, all his front right leg and paw swelled up, I called them and they said to bring him straight down, we were seen immediately, fantastic vets, would never dream of going elsewhere milo says thanks too"
"Best vets ive been to in a long time! The vet was brilliant with my two not so friendly kitties!"
"i have been a client at coulby newham for several years and I am very happy with their service ..all staff are helpful and friendly .. The surgery is always clean and comfortable .. This is an excellent vet practise .. Thankyou"
"most friendly and efficient vets and staff you could ever want,"
"We couldn't wish for more caring, kind, considerate people to look after our Herbie while he's going through the trauma of having a tumour just under his eye. Lizzie, you're his guardian Angel. Thankyou for helping us through this tough time, we know we'll get there with him."
"I took my kitten for his first visit yesterday. All the staff were lovely. They all made a big fuss of him and made him feel loved and comfortable. I would recommend White Cross Vets to anybody."
"Wonderful vets and nurses!! Always so caring with both our dogs. They looked after Henry when he broke his leg, all staff where so supportive. Highly recommend."
"Amazing. Great personal customer service. We recently lost our 2yr old French Bulldog, Ronnie, and the Card and Forget Me Not Seeds, were a thoughtful touch. Highly recommend. Neville, our new French Bulldog, was signed up straight away!"
"I definitely recommend this vets to anyone in the local area as they are very good at rescuing, checking and healing animals. Lizzie is the best, she always has helped me, my mum and dad to take care of our cute and old dog, Digby!"
"Milo had a lovely time at his puppy party this morning"
"In today to get Little Laurie (guinea pig) checked before an op tomorrow. What a lovely practice and reassured that he will be in good hands and can then share a big cage with his mum and auntie once he has recovered."
"Brilliant vets, always a great service. Really can't recommend them highly enough."
"Lovely staff and very caring. Received lots of great advice for my new puppy."
"Thank you for being so thoughtful and sending my daughter a card and forget me not seeds in memory of Charlie."
"Excellent vets, very friendly staff. Highly recommend x"
"Wonderful care with all my cats. Staff gave brilliant care to my cat Biscuit when he was ill and when I turned up early on a Monday morning after he had passed away I was treated with kindness and respect. Little Bert and old Dolly are very relaxed and happy when we visit, thank you all, much appreciated xxx"
"Took great care of my bunny silva and they are so friendly. Wouldnt go anywhere else. Yhankyou girls..your all stars!"
"Such lovely people, took my little hammy here when she was ill, unfortunately she had to be put to sleep. Everything was handled with care and I couldn't ask for more. Thank you"
"Staff are wonderful every single one of them so welcoming and kind... Thank you"
"Were absolutely brilliant with my cat, Dylan. Lizzie was lovely with him, and even when we had to put him to sleep, the aftercare was amazing. Wouldn't go anywhere else. Thank you so much xxxxx"
"These are the best vets iv ever taken an animal to, today they looked after my dog and I knew every member of staff treated her like she was there own! The get well card and a top dog bandana was a lovely touch and for me makes this vets stand out from the rest!!! A inspiration for the community!! Thank you to a great team and Tallulah is recovering nicely on the sofa after her operation."
"I took my dog Mister to white cross to be neutered today. The staff have all been lovely and helpful from the receptionist to the nurses. The aftercare was superb and I was reassured that my little man was great during his op which I was very anxious about. When picking him up we were given a handy guide about how to care for him and a gorgeous message from the nurses wishing Mister a speedy recovery! Such a nice touch. Mister left with his cute vest on to help protect his stitches which is so much better than a big obstructive cone. Would absolutely recommend this vet! Thank you all so much xxx"
"Brilliant team of caring and passionate people! Always a pleasure to visit!!"
"Whenever I visit the practice I am always overwhelmed by how all the staff genuinely care about my pet! They also acknowledge and recognise how upsetting it is for us humans and show genuine empathy and understanding! I have never experienced pet care like it anywhere else."
"Outstanding in every aspect
Fantastic staff team who are caring considerate and go beyond expectations for the customer and their pets"
"The staff are always friendly and caring, nothing is too much bother, they also are lovely to us and very compassionate when needed. Well done to all the nursing staff and vets"
"When one of our precious cats was very ill earlier in the year, Lizzie and the White Cross Vets team were fantastic. They took Dexter to their hearts and were so kind and caring that they made a difficult time less stressful. He’s a friendly little soul and being awarded Pet of the Month was such a lovely touch. Thanks to everyone who looked after him (and us). You all come highly recommended in our house! X"
"Great vets very friendly feel like a part of a big family would definitely recommend this vets. Always very helpful too x"
"Great practice lots of friendly staff and my dogs actually drag me in when we go….says a lot when my pups enjoy going in to see the vets…. I’m not like that at the dentists!!"
"So grateful to the kindness and thoughtfulness of all the staff in this practise during the illness of our much loved dog Tess. Thank you for the lovely sympathy card and seeds you sent us xxxx"
"Amazing staff! Rushed my cat here when he had suffered a suspected heart attack and was dying in my arms. Unfortunately he passed away just as I arrived, but the staff stopped everything they were doing ready to try and save him. They dealt with me in an amazing manner too, and as you can imagine I wasn’t in the best frame of mind, but they gave me the time and support I needed. Really couldn’t be more grateful. They made an awful time a whole lot easier, so from the bottom of my heart, I say thank you x"
4.8 from 64 reviews
Emergency / Urgent? Please telephone us.
VAT Number: 115141658
Company No.: 07746795
Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities under reference number: FRN738010
White Cross Vets
Registered Address:
Independent Vetcare Ltd,
The Chocolate Factory,
Keynsham, Bristol BS31 2AU
White Cross Vets is a friendly and compassionate veterinary practice focused on quality and care.
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White Cross Vets, The Parkway Centre, 
