Vets in Coulby Newham, Middlesbrough

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Middlesbrough – Coulby Newham

Middlesbrough - Coulby Newham

White Cross Vets, The Parkway Centre,
Coulby Newham, Middlesbrough TS8 0TJ

01642 576 333

Closed now

Mon-Fri: 8.30am – 7pm

Sat: 8.30am – 5pm

White Cross Vets, The Parkway Centre,
Coulby Newham, Middlesbrough TS8 0TJ

01642 576 333

4.9 from 68 reviews >

About Us

We’re pleased to welcome you to our Middlesbrough Coulby Newham practice where our friendly and expert team is ready to provide care for your dogs, cats, rabbits and other small pets.

Learn more about your local White Cross Vets...

Our Coulby Newham practice is based at The Parkway Centre and we’re open six days a week – on Mondays to Fridays you can visit us between 8.30am and 7pm and on a Saturday we’re open from 8.30am to 5pm.

We are an active and family-orientated practice. Many of us have children and both us and our pets (we’re all pet owners and have 37 pets between us!) enjoy spending time with them.

Clinic director and vet Rob and the team regularly organise fundraising events for the White Cross Fund and Rob has also completed a number of charity walks with his dogs including the Yorkshire Three Peaks, The National Three Peaks and The North Yorkshire 65 Strides (40 miles) walking challenge.

Client care co-ordinator Cat H is into running and keeping fit, she’s a member of her local Park Run club and plays for a local netball team.

Several of our team members have horses and enjoy looking after them as well as taking part in the occasional competition. Our registered veterinary nurse Lisa enjoys keeping hamsters and has had some success in the past at ‘Hamster Bowling’ (look this up on YouTube!). A number of our team have Fitbits and we have a couple of Coulby teams taking part in the White Cross Fitbit League.

See what our team has been up to recently and who’s been visiting us on our practice’s Facebook page.

Closed now

Mon-Fri: 8.30am – 7pm

Sat: 8.30am – 5pm

4.8 from 63 reviews >

Services

You’ll find that our Coulby Newham vet practice has all the latest veterinary equipment on hand to help diagnose and treat your pets. We have an operating theatre, digital x-ray, in-house laboratory for rapid diagnosis of illnesses, separate dog and cat wards, blood pressure monitor and ultrasound.

Our team has a versatile range of skills and interests including clinic director and vet Rob who has the ESVPS General Practitioner Certificate in Small Animal Surgery and is particularly interested in eyelid and facial surgery, orthopaedics (especially stifle surgery), abdominal surgery and perineal hernia repair. Rob also gained the ILM Certificate in Management in 2017 and is studying for the ILM Level 5 Diploma in Management.

Vet Cat P has a COAPE Diploma in Animal Behaviour and Training and enjoys behaviour and training cases. She also has a particular interest in ferret medicine and surgery and acupuncture. Vet Amy P is studying for the RCVS Certificate of Advanced Practice in Medicine and is interested in Internal Medicine and Ultrasonography.

Head nurse Gabby has an NCert in Veterinary Anaesthesia and is particularly interested in pain management and challenging anaesthesia cases.

Please call 01642 576 333 to speak to a member of our team if you have any concerns about your pet.

Community work

At our Coulby Newham practice we’re committed to give something back to the people and animals of our local communities.

We’re proud to be able to say that we treat all school pets and wildlife for free including the gerbils from King’s Academy School and small pets from several other local primary schools. We also talk to schoolchildren about being responsible pet owners and our registered veterinary nurses Lisa and Amy H have visited several local schools with Amy’s dog Bramble to talk to the pupils about pet healthcare. Clinic director and vet Rob has visited local schools including nearby Whinstone Nursery in Ingleby Barwick with pets Finlay and Ivy.

As a team we do a lot of work with Lisa James Cat Rescue and the local Cats Protection. We also treat several local guide dogs and hearing dogs.

We encourage our team to go out into the community and make a difference by giving every team member five ‘donation days’ each year so that they can spend time volunteering for a charitable cause of their choice. Our registered veterinary nurse used her donation days to visit Sri Lanka to help out with a neutering and dog rescue project, learning a lot about the challenges faced by local veterinary workers.

To say thank you to those who care, we offer a 10% discount to all employees of the NHS, emergency services and armed forces.

Local area

Our Coulby Newham practice looks after the dogs, cats, rabbits and other small pets belonging to the communities of Coulby Newham, Hemlington, Marton and Acklam, although many clients choose to visit us from further afield.

You’ll find our practice located just outside The Parkway Centre, on the opposite side from Tesco. Find us at the end of the car park, opposite KFC, Aldi and St Mary’s Roman Catholic Church. Other local landmarks include the Tesco petrol station, handy if you need to fill up your car, and the Rainbow Community Hub and Library plus just down the road is Coulby Newham Police Station. We have plenty of free parking right outside the practice.

If you’re looking for somewhere to walk your dog nearby, Fairy Dell is very near the practice and is a favourite spot for both clients and members of our team. It has 42 acres of natural woodland and parkland with an ornamental lake. Other popular local dog walking spots including Hemlington Lake and Stainton Woods. If you’re happy to venture slightly further afield, Guisborough Woods has many miles of tracks, forest and moorland for dogs and their owners to enjoy. We are also lucky enough to be close to several good local beaches and our nurse Lisa and vet Rob strongly recommend Marske as a favourite dog-friendly beach.

Out of hours service

We know that caring for a pet is a round-the-clock responsibility. That’s why we provide care 24 hours per day, seven days a week, 365 days a year through our trusted out-of-hours service partner.

If your pet needs attention when the Coulby Newham vet practice is closed, please contact Vets Now:

Vets Now Emergency Ltd

Victoria Street, Middlesbrough, TS1 5QZ

Tel: 01642 217 605

Opening Hours:

Monday – Friday: 7pm – 8.30am

Saturday: 12 noon – Monday 8.30am

Plus Bank Holidays

Our prices

Consultations

Our Complete Wellness Plan includes unlimited free consultations so you can pop in with your pet as often as you like.

– Flea and Worm check £FREE

– Weight check £FREE

– Nurse Consultation £21

– Vet Consultation £30

Vaccinations

– Dog Vaccination Course – £50

– Dog Booster – £35

– Cat Vaccination Course – £50

– Cat Booster – £35

All our cat vaccinations include protection against feline leukaemia.

– Rabbit RHD and Myxomatosis Vaccination – £44

– Rabbit RHD2 Vaccination – £38

All our vaccinations include:

A nose to tail health check at the time of the vaccination £FREE
A full health check six months after £FREE

Dog Neutering

All pets on our Complete Wellness Plan receive a 50% discount off all the neutering prices listed below.

There are many health and behavioural benefits to neutering your dog if you have any questions speak to one of the team. Our standard neutering prices below include:

Two health checks in the days after the procedure to ensure your pet is healing nicely plus
Buster collar to prevent your pet from damaging the stitches whilst they heal
Additional pain relief to take home to soothe their recovery
Three tins of Hills i/d, a palatable recovery diet which is easy to eat and digest.

– Dog Castrate – Small £115

– Dog Castrate – Medium £120

– Dog Castrate – Large £130

– Dog Castrate – X Large £150

– Bitch Spay – Small £150

– Bitch Spay – Medium £160

– Bitch Spay – Large £175

– Bitch Spay – X Large £199

We highly recommend that a blood test is performed on the day of the anaesthetic, as a person would have before a similar surgery, to look for any underlying problems. We would also advise that your pet is kept on intravenous fluids, which not only makes the anaesthetic safer but allows for a more rapid and smoother recovery. These services are available for a combined discounted price of £40 (only in association with neutering) – please request them when you drop your pet off with us in the morning.

Cat Neutering

All pets on our Complete Wellness Plan receive a 50% discount off all the neutering prices listed below.

Spaying or castrating your cat can make them a more loving family pet, and the many health benefits mean they can live a longer healthier life. Our neutering prices for cats include:

a health check after the procedure to ensure your pet is healing nicely
Postoperative pain relief
Buster collar to prevent your pet from damaging the stitches whilst they heal
Three sachets of Hills i/d, a palatable recovery diet which is easy to eat and digest

– Cat Castrate £42

– Cat Spay £64

Rabbit Neutering

All pets on our Complete Wellness Plan receive a 20% discount off all the neutering prices listed below.

Our neutering prices for rabbits include:

A health check after the procedure to ensure your pet is healing nicely
Postoperative pain relief

– Rabbit Castrate £65

– Rabbit Spay £84

Pet dental services: dental care for dogs, cats and rabbits

We recommend you should have your pet’s teeth examined by one of our team on a regular basis. As many conditions are progressive, early identification is important.

A full dental check is included free with our Complete Wellness Plan.

If necessary, this should be followed up with a professional dental clean. Our team will then remove the tartar above and below the gumline and polish them, just like a dentist does for our teeth.

If certain teeth are so severely affected they cannot be saved, extractions will be necessary. Pets are usually able to go home on the same day.

– Dental health checks £FREE

– Dental ultrasonic cleaning and polishing £99*

– Dental with extractions £199*

– Rabbit dental package £120*

*Please note that these prices do not include blood tests or digital X-rays.

Please note that all pets on the Complete Wellness Plan will receive 20% off all dental procedures.

For more information on caring for your pets, including tips on good pet dental care and how to clean your pet’s teeth, read our advice pages.

All prices are inclusive of VAT.

Reviews

"The vets are great, and always very kind to my dog.

I find the receptionist hard work - there is little understanding or empathy and this makes you feel like you're not a valued client. Could certainly be worked on to improve customer service."

- Jane Atkinson
"Great vets..loved amy..happy maternity leave! Magdalena looked after my bunny silva tday. Thankyou so much xxx"

- Mary
"Maxie came in for his annual health check and vaccination today. As always all the staff are so friendly and caring. Always make you feel like your pet is extra special. Amazing team x"

- Nicola Hill
"We've taken all our dogs over the years and the staff are so good with them,always so friendly, compassionate and helpful under difficult circumstances. We wouldn't take them anywhere else."

- Ann Hood
"Would highly recommend ! Dexter was extremely poorly and nothing was too much trouble.Rob the vet was brilliant and can't thank them enough for getting him better .Thank you xxx"

- Ann Marie Pierce
"My dog Oscar was well looked after he had a operation to remove a small Tumour which luckily was benign. I have the wellness plan which is really worth having can not fault the care given"

- Andrea Womack- Lake
"A big thank you to Anna who was lovely and kind to our nervous pets."

- Fay Gavigan
"Just wanted to say a huge thank you to all staff at the practice. Batman is comfy at home now and has been very well taken care of. Would highly reccomend this practice to anyone. Very friendly and kind."

- Jo Smith
"Thank you for looking after my baby Milo when he had 9 teeth out! Hes eating a lot better now and got over the procedure very quickly. I was so nervous as hes fearful and aggressive toward people but he was absolutely fine. I used this vet as my friend previously had her chi in (pixie) for the same thing and she was absolutely fine as well. Wouldnt use anywhere else now."

- Astra Luanne Cannon
"Unfortunately last week late on Friday the children's rabbit benji fell ill I spoke the the receptionist very near to closing time and they kept the surgery open for me. Benji was quickly assessed and the best action to take was to put him to sleep. It was a lovely thought sending the card for the children thanks."

- Lee Conley
"I was so concerned about Pixie having dental treatment due to her tiny size. She was cared for so well, came home stress free and was clearly comfortable even after having 11 teeth removed!
Plenty of pain relief and antibiotics to make her recovery as smooth as possible too.
Thank you white cross love Pixie and her family"

- Dani Yare
"On Tuesday my beloved boxer chilli had to be put to sleep. The staff were amazing and we received a lovely card a few days later. Thank you to everyone involved....I was too upset at the time so just wanted to say thanks."

- Andrea Robinson
"My puppy has just had her 2nd lots of injections and been micro chipped, excellent staff and vets xx"

- Jenny Gorman
"My puppy has just had her 2nd lots of injections and been micro chipped, excellent staff and vets xx"

- Jenny Gorman
"Can't thank you enough for looking after princess Darcy today, all the staff were friendly and welcoming, the vet said she was a top patient! Thankyou for her get well soon card, she is recovering well at home now"

- Tracey Buckle
"Amazing people can't thank them enough for what they've done for us and our dog cookie??thank you so so much xxxxxx"

- Andrea Dawson
"Fantastic really looked after my little Yoko lovely staff who genuinely care!"

- Scott Macpherson
"Lovely staff, very caring. Dora the dog was relaxed and happy."

- Louise Thompson
"My Labrador loves to visit the vets at Coulby Newham. He's just had his first birthday and was neutered yesterday, but his tail was still wagging when we had to visit this morning. Says it all, such lovely staff, nothing is too much trouble! Hachi says 5 star service!"

- Shelley Grigg
"My little kitten was stung by a bee, all his front right leg and paw swelled up, I called them and they said to bring him straight down, we were seen immediately, fantastic vets, would never dream of going elsewhere, Milo says thanks too!"

- Emily Roberts
"Best vets I've been to in a long time! The vet was brilliant with my two not so friendly kitties!"

- Katerina Louise
"cannot be faulted,, every member of staff are passionate at giving both pets and owners confidence with their care and efficiency."

- dowson
"My puppy has just had her 2nd lots of injections and been micro chipped, excellent staff and vets xx"

- Jenny Gorman
"Can't thank you enough for looking after princess Darcy today, all the staff were friendly and welcoming, the vet said she was a top patient! Thankyou for her get well soon card, she is recovering well at home now"

- Tracy Buckle
"Amazing people can't thank them enough for what they've done for us and our dog cookie thank you so so much xxxxxx"

- Andrea Dawson
"Fantastic really looked after my little Yoko lovely staff who genuinely care!"

- Scott Skelator Macpherson
"Lovely staff very caring Dora the dog was relaxed and happy"

- Louise Thompson
"My labrador loves to visit the vets at Coulby Newham. He's just had his first birthday and was neutered yesterday, but his tail was still wagging when we had to visit this morning. Says it all, such lovely staff, nothing is too much trouble! Hachi says 5 star service!"

- Shelly Grigg
"Cannot say how good this vets has been to us my baby girl had a mammary tumour and from the start they were upfront and honest and at the end they came out to our home n treated Tia with love n kindness although it was heartbreaking it was done with love n il never forget how good they were with her xxxx"

- Jenny Brown
"My little kitten was stung by a bee, all his front right leg and paw swelled up, I called them and they said to bring him straight down, we were seen immediately, fantastic vets, would never dream of going elsewhere milo says thanks too"

- Emily Roberts
"Best vets ive been to in a long time! The vet was brilliant with my two not so friendly kitties!"

- Katerina Louise
"i have been a client at coulby newham for several years and I am very happy with their service ..all staff are helpful and friendly .. The surgery is always clean and comfortable .. This is an excellent vet practise .. Thankyou"

- Donna stephenson
"most friendly and efficient vets and staff you could ever want,"

- dowson
"We couldn't wish for more caring, kind, considerate people to look after our Herbie while he's going through the trauma of having a tumour just under his eye. Lizzie, you're his guardian Angel. Thankyou for helping us through this tough time, we know we'll get there with him."

- Sue Denny
"I took my kitten for his first visit yesterday. All the staff were lovely. They all made a big fuss of him and made him feel loved and comfortable. I would recommend White Cross Vets to anybody."

- Christine Allen
"Wonderful vets and nurses!! Always so caring with both our dogs. They looked after Henry when he broke his leg, all staff where so supportive. Highly recommend."

- Caroline Hedley
"Amazing. Great personal customer service. We recently lost our 2yr old French Bulldog, Ronnie, and the Card and Forget Me Not Seeds, were a thoughtful touch. Highly recommend. Neville, our new French Bulldog, was signed up straight away!"

- Tom Chapman
"I definitely recommend this vets to anyone in the local area as they are very good at rescuing, checking and healing animals. Lizzie is the best, she always has helped me, my mum and dad to take care of our cute and old dog, Digby!"

- Poppi Bullen
"Milo had a lovely time at his puppy party this morning"

- Margaret Stephenson
"In today to get Little Laurie (guinea pig) checked before an op tomorrow. What a lovely practice and reassured that he will be in good hands and can then share a big cage with his mum and auntie once he has recovered."

- Carol Whittam
"Brilliant vets, always a great service. Really can't recommend them highly enough."

- Jane Miller
"Lovely staff and very caring. Received lots of great advice for my new puppy."

- Tory Wilson Ambrose
"Thank you for being so thoughtful and sending my daughter a card and forget me not seeds in memory of Charlie."

- Julie Ferguson
"Excellent vets, very friendly staff. Highly recommend x"

- Kerry Hall
"Wonderful care with all my cats. Staff gave brilliant care to my cat Biscuit when he was ill and when I turned up early on a Monday morning after he had passed away I was treated with kindness and respect. Little Bert and old Dolly are very relaxed and happy when we visit, thank you all, much appreciated xxx"

- Sylvia Ford Roberts
"Took great care of my bunny silva and they are so friendly. Wouldnt go anywhere else. Yhankyou girls..your all stars!"

- Mary Mcdermott
"Such lovely people, took my little hammy here when she was ill, unfortunately she had to be put to sleep. Everything was handled with care and I couldn't ask for more. Thank you"

- Kwan Tahkaew
"Staff are wonderful every single one of them so welcoming and kind... Thank you"

- Kylie Allen
"Were absolutely brilliant with my cat, Dylan. Lizzie was lovely with him, and even when we had to put him to sleep, the aftercare was amazing. Wouldn't go anywhere else. Thank you so much xxxxx"

- Elizabeth Davies
"These are the best vets iv ever taken an animal to, today they looked after my dog and I knew every member of staff treated her like she was there own! The get well card and a top dog bandana was a lovely touch and for me makes this vets stand out from the rest!!! A inspiration for the community!! Thank you to a great team and Tallulah is recovering nicely on the sofa after her operation."

- Danny Cool Dales
"I took my dog Mister to white cross to be neutered today. The staff have all been lovely and helpful from the receptionist to the nurses. The aftercare was superb and I was reassured that my little man was great during his op which I was very anxious about. When picking him up we were given a handy guide about how to care for him and a gorgeous message from the nurses wishing Mister a speedy recovery! Such a nice touch. Mister left with his cute vest on to help protect his stitches which is so much better than a big obstructive cone. Would absolutely recommend this vet! Thank you all so much xxx"

- Emma-Bliss Harding
"Brilliant team of caring and passionate people! Always a pleasure to visit!!"

- Leigh Allen
"Whenever I visit the practice I am always overwhelmed by how all the staff genuinely care about my pet! They also acknowledge and recognise how upsetting it is for us humans and show genuine empathy and understanding! I have never experienced pet care like it anywhere else."

- Debbie Naisbitt
"Outstanding in every aspect
Fantastic staff team who are caring considerate and go beyond expectations for the customer and their pets"

- Tracy Horkan
"The staff are always friendly and caring, nothing is too much bother, they also are lovely to us and very compassionate when needed. Well done to all the nursing staff and vets"

- dawn rock
"When one of our precious cats was very ill earlier in the year, Lizzie and the White Cross Vets team were fantastic. They took Dexter to their hearts and were so kind and caring that they made a difficult time less stressful. He’s a friendly little soul and being awarded Pet of the Month was such a lovely touch. Thanks to everyone who looked after him (and us). You all come highly recommended in our house! X"

- Helen Rennie
"Great vets very friendly feel like a part of a big family would definitely recommend this vets. Always very helpful too x"

- Claire Hobson
"Great practice lots of friendly staff and my dogs actually drag me in when we go….says a lot when my pups enjoy going in to see the vets…. I’m not like that at the dentists!!"

- Daniella Fawcett
"So grateful to the kindness and thoughtfulness of all the staff in this practise during the illness of our much loved dog Tess. Thank you for the lovely sympathy card and seeds you sent us xxxx"

- Jackie Bennett
"Amazing staff! Rushed my cat here when he had suffered a suspected heart attack and was dying in my arms. Unfortunately he passed away just as I arrived, but the staff stopped everything they were doing ready to try and save him. They dealt with me in an amazing manner too, and as you can imagine I wasn’t in the best frame of mind, but they gave me the time and support I needed. Really couldn’t be more grateful. They made an awful time a whole lot easier, so from the bottom of my heart, I say thank you x"

- Gemma Stolweather

4.8 from 63 reviews >

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Welcome to White Cross Vets
Middlesbrough – Coulby Newham