White Cross Vets
Registered Address:
Independent Vetcare Ltd,
The Chocolate Factory,
Keynsham, Bristol BS31 2AU
White Cross Vets is a friendly and compassionate veterinary practice focused on quality and care.








During the COVID pandemic we are striving to keep all our clinics open,
however from time to time we are having to change opening hours especially on a Saturday at short notice.
Our out of hours provider will always be available if we are unable and their details are given when phoning your clinic.
Please be aware our staff are working extremely hard and very long shifts. We appreciate your cooperation during this difficult time and will not tolerate any abuse to our staff members
Thank you – More information also available here Read More
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Derby - Alvaston
Welcome to White Cross Vets Derby – Alvaston, where you’ll find a pet-loving team of experts waiting to take care of your dogs, cats, rabbits and other small pets.
Our White Cross Vets Alvaston practice is very well equipped with all the latest equipment and technology. Facilities include three operating theatres, x-ray, in-house laboratory (meaning results will be turned around in minutes rather than days), blood pressure monitor and an isolation unit where we can monitor in patients.
Our cat-friendly practice has a dedicated waiting area, consulting room and wards with ultra soft bedding for our feline friends and the team is specifically trained in how to handle cats in a way that minimises stress and makes them feel safe.
Our team has a wide range of specialisms and interests including Head nurse Emily who is our cat friendly clinic ambassador and has a keen interest in pet behaviour. Clinic director and vet Laura is interested in veterinary acupuncture and treating exotics. Nurse, Kirsty specialises in pet nutrition, pet behaviour and giving out bereavement advice, Nurse Michelle is interested in pet physio, Amanda is interested in dentistry and Nurse Sarah runs clinics on senior health.
If you have a question about your pet, speak to a member of our team on 01332 756 060.
Our pet-mad team is dedicated to giving something back to the community we serve – especially if we’re helping pets in the process. We attend the annual Alvaston Fun Day and, to help raise vital funds for Ashbourne Animal Welfare, we support the ‘Bark in the Park’ event which is held every year in nearby Darley Park.
We’re proud to be able to say that we treat all school pets and wildlife for free and we help to educate the pet owners and vets of the future whenever we can by visiting local schools and community groups to teach responsible pet care. We look after the pets at Wyndham Primary Academy and Alvaston Infant School.
We support charities that are close to our hearts, which include Amicci Dog Rescue and Yappy Ever After dog rescue.
Kirsty and Emily are working towards becoming Pets as Therapy pet assessors and three of our team’s dogs – Geoffrey, Lexi and Mike – are hoping to become Pets as Therapy dogs soon.
Our practice is located to the south east of Derby and we’re proud to look after the pets of Alvaston and the whole of the Derby area.
You’ll find us conveniently located on London Road opposite Tesco Express – we’re just on the town side of the A6/Harvey Road/London Road roundabout. Also nearby is the Alvaston branch of Dominos Pizza, a Texaco garage and Iceland Foods. There is plenty of free parking for all of our clients in the large car park behind the practice.
We’re spoilt for choice when it comes to pleasant dog walks in the area, starting with our local riverside Alvaston Park which covers 85 acres with a BMX track, science garden and cafe. Also nearby is Elvaston Castle Country Park which is 321 acres of open parkland with a nature reserve and the Grade II listed gothic revival castle. Slightly further afield is the National Trust-owned stately home Calke Abbey which has 600 acres of dog walks and a dog-friendly restaurant and cafe, or the beautiful Peak District which is just a short drive away.
As a pet owner, you’re never off duty. That’s why we provide care 24 hours per day, seven days a week, 365 days a year through our trusted out-of-hours service partner.
If your pet needs attention when the Alvaston vet practice is closed, please contact Vets Now:
Vets Now Emergency Ltd
City Gate Business Park,
City Gate,
Derby,
DE24 8WY
Tel: 01332 362 400
Opening Hours:
Monday – Friday: 6pm – 8.30am
Saturday: 12 noon – Monday 8.30am
(Including bank holidays)
To pay online please follow this link, and select White Cross Vets, Alvaston.
Visit our online shop here
Please speak with the practice directly for our prices.
"Grey is a rescue lad and we have recently moved to Whitecross from a big local practice to get more personal doggie focused care. We couldn't ask for more from the minute you ring for an appointment to seeing the Vet, Grey even managed the scales by himself today!
Thank you all."
"I have been very happy with my cat's treatment at Whitecross. The staff are caring, approachable and professional. The vets do not rush you, they listen and they don't jump to conclusions regarding a diagnosis. I feel comfortable talking to the staff and I'm not afraid to ask questions which always gives me confidence that I'm not being decieved or fobbed off. I will continue to use this practice whilst they continue to employ quality staff. A veterinary practice is only as good as the staff you deal with. Well done Whitecross staff!"
"After a very sad experience we changed vets the staff at whitecross are very professional but most of all caring they all give you their time and are genuine thank you guys xx Havana &Shiva"
"Worked here as a locum nurse on and off for three years. Can say that the staff are brilliant, knowledgeable and the top class veterinary care comes first!!! Being a nurse makes you picky about who would see your own pets but if I was local I would take them here!!"
"Great staff very hepful would recrecommend"
"Thank you being so kind today when we had to say goodbye to our beautiful boy. As a family we can't thank you enough."
"I've been taking my foster dog to write cross for the last two weeks. They are excellent. They take time to explain things and look after the animals so well. I'm very impressed"
"I couldn't think of anywhere better to take my pups for their check ups and treatments. Not only are the staff professional but were also so lovely and kind when we lost our puppy. So very patient when we said goodbye to our boy and very sensitive and sympathetic when we collected his ashes. We'll be back with our two new fur babies very soon"
"These guys are simply brilliant.Poppy recently spent the day with them having an annual check up and a doggy day out!!!!.She was happy and clearly felt safe and loves the new rubber toy balls she came home with.Trouble is she just always wants to play fetch now lol."
"These guys are simply brilliant.Poppy recently spent the day with them having an annual check up and a doggy day out!!!!.She was happy and clearly felt safe and loves the new rubber toy balls she came home with.Trouble is she just always wants to play fetch now lol."
"Took great care of 2 of my dogs Skye & K9 when they went in for dental treatment in November, I did spent the day worrying about K9 as he's my system alert dog, but I needn't have as both were okay, I was phoned as soon as they had their treatment & was given time I could collect them [big relief] I loved the get well card that was given is was a loving touch from the vets/nurses"
"We registered our rescue dog with White cross and have been for our first visit today. We explained that she was a very nervous dog as was still gaining trust in humans since being rescued. Her first experience was made bearable as the vet was so gentle and understanding. Definitely top marks to White Cross and thsnk you."
"Would highly recommend these folks. They have shown unending patience and understanding with our German Shepherd pup who until recently was quite nervous about her visits. Now she's more confident and curious and trusts the vets who work there. They have also shown tremendous sympathy when we lost our two guinea pigs. They love the animals as much as the owners do!"
"A massive heart felt thank you to all the team especially sabrina and Helen for all you did for polly and ruby you saved their lives, a wonderful team with a great welcome that puts you at ease as soon as you walk in, thank you xxx"
"Took my dog for surgery today obviously I was very worried .. all staff were fantastic and went out of their way to explain things nothing seemed like to much trouble.. Thankyou x"
"Excellent vets, nothing is too much trouble, always polite and very helpful. Would highly recommend."
"Thank you so much for your support and advice over the phone today to help us deliver Mabel’s puppies. You were wonderful. We have 6 in total and so far seem happy and healthy. Thanks again"
"A massive thank you to Sabrina & the team Who operated and took care of Phoebe my miniature schnauzer. A truly professional and caring vet to whom I am very grateful for making my little girl better again."
"I would like to thank all the staff for all they did for Zara and us, they are brilliant, their all about the animal and not the money, just how a vet should be. I couldn't rate them enough, if I could I would. You really couldn't ask for better vets."
"This surgery is full of lovely caring professionals who always do everything they can to help. The staff who book appointments and sort out money and the vets who look at your pets, I’ve never had a cross word from anybody. From routine vaccinations to dentals to full body scans and then the sad euthanisation of a very poorly dog, I and our pets have always been treated exactly as I would want."
"Lovely nurses and vets! Booked me in on the same day and got me in straight away :) will definitely start bringing my other pets here"
"Really nice vets and put your mind at ease and if your pet has a operation they give your pet a get well soon card"
"I would like to say a big thank you to white cross vets for looking after a crow what I brought in on Monday well done you guys keep up the good work guys"
"Thank you for today. I had to bring in someone's cat who had sadly passed away in my arms after a hit and run. Your kindness and reassurance was wonderful and thank you. Very kind and enpathetic staff! X"
"They're such lovely people here, genuine animal lovers and always make a fuss of Obi cat! Cannot recommend them more."
"The staff have been amazing with my little Yorkie, with out white cross bonnie wouldn't still be here. They always go the extra mile and obviously care a lot about animals. The reception staff are brill and never got fed up of me ringing every 10mins to check on bonnie. The vets are very fantastic and have given bonnie 5* care. Thankyou white cross team for everything you do x"
"Great staff very hepful would recrecommend"
"Brilliant very helpful and really do care about the animals. Staff always friendly and very welcome. Would highly recommend."
"I couldn't think of anywhere better to take my pups for their check ups and treatments. Not only are the staff professional but were also so lovely and kind when we lost our puppy. So very patient when we said goodbye to our boy and very sensitive and sympathetic when we collected his ashes. We'll be back with our two new fur babies very soon"
"Thank you being so kind today when we had to say goodbye to our beautiful boy. As a family we can't thank you enough."
"Took great care of 2 of my dogs Skye & K9 when they went in for dental treatment in November, I did spent the day worrying about K9 as he's my system alert dog, but I needn't have as both were okay, I was phoned as soon as they had their treatment & was given time I could collect them [big relief] I loved the get well card that was given is was a loving touch from the vets/nurses"
"We registered our rescue dog with White cross and have been for our first visit today. We explained that she was a very nervous dog as was still gaining trust in humans since being rescued. Her first experience was made bearable as the vet was so gentle and understanding. Definitely top marks to White Cross and thsnk you."
"These guys are simply brilliant.Poppy recently spent the day with them having an annual check up and a doggy day out!!!!.She was happy and clearly felt safe and loves the new rubber toy balls she came home with.Trouble is she just always wants to play fetch now lol."
"Would highly recommend these folks. They have shown unending patience and understanding with our German Shepherd pup who until recently was quite nervous about her visits. Now she's more confident and curious and trusts the vets who work there. They have also shown tremendous sympathy when we lost our two guinea pigs. They love the animals as much as the owners do!"
"A massive heart felt thank you to all the team especially sabrina and Helen for all you did for polly and ruby you saved their lives, a wonderful team with a great welcome that puts you at ease as soon as you walk in, thank you xxx"
"Excellent vets, nothing is too much trouble, always polite and very helpful. Would highly recommend."
"Took my dog for surgery today obviously I was very worried .. all staff were fantastic and went out of their way to explain things nothing seemed like to much trouble.. Thankyou x"
"Thank you so much for your support and advice over the phone today to help us deliver Mabel’s puppies. You were wonderful. We have 6 in total and so far seem happy and healthy. Thanks again"
"A massive thank you to Sabrina & the team Who operated and took care of Phoebe my miniature schnauzer. A truly professional and caring vet to whom I am very grateful for making my little girl better again"
"I would like to thank all the staff for all they did for Zara and us, they are brilliant, their all about the animal and not the money, just how a vet should be. I couldn't rate them enough, if I could I would. You really couldn't ask for better vets."
"This surgery is full of lovely caring professionals who always do everything they can to help. The staff who book appointments and sort out money and the vets who look at your pets, I’ve never had a cross word from anybody. From routine vaccinations to dentals to full body scans and then the sad euthanisation of a very poorly dog, I and our pets have always been treated exactly as I would want."
"This surgery is full of lovely caring professionals who always do everything they can to help. The staff who book appointments and sort out money and the vets who look at your pets, I’ve never had a cross word from anybody. From routine vaccinations to dentals to full body scans and then the sad euthanisation of a very poorly dog, I and our pets have always been treated exactly as I would want."
"Thank you all so much at White cross vets in Alvaston, the team are amazing. My cat: Tom got knocked over back in November 2017 suffering badly with an injured leg and with their help, support and kindness helped him make a full recovery now and he is just getting back on his feet, venturing out with his twin brother Jerry. Thank you, Thank you, Thank you so much"
"I left my baby beagle with the team today and they took extra special care of her. What a lovely practice I couldn't be happier ?"
"Thank you to everyone that helped look after Button during our recent visit x highly recommended x fab service and amazing staff x"
"Thankyou to Sabrina & team, at White Cross Vets, Alvaston, Derby, for your excellent care and compassion for "Tess" this weekend."
"he was very poorly over the new year the staff where brilliant they really looked after him he lost so much weight thanks to all thw
e staff he is back to his normal self we know the problem he has will stay with him but w know the staff will be there for us"
"Friendly knowledgeable professional service, would highly recommend to all pet owners looking for the very best care."
"We registered our rescue dog with White cross and have been for our first visit today. We explained that she was a very nervous dog as was still gaining trust in humans since being rescued. Her first experience was made bearable as the vet was so gentle and understanding. Definitely top marks to White Cross and thsnk you."
"Excellent service from all the staff, all very friendly"
"I've found White Cross to be honest and offer appropriate advice. Being lucky enough to have more background knowledge of animal health and behaviour than an average customer I feel able to judge them confidently. The staff are approachable and accommodating. They may not be the cheapest veterinary practice in the area but having tried others I am happy to remain a customer at White Cross."
"Took great care of 2 of my dogs Skye & K9 when they went in for dental treatment in November, I did spent the day worrying about K9 as he's my system alert dog, but I needn't have as both were okay, I was phoned as soon as they had their treatment & was given time I could collect them [big relief] I loved the get well card that was given is was a loving touch from the vets/nurses"
"A massive thankyou to all the staff that took care of Dolly on tues when she came to be spayed xx"
"Thank you for today. I had to bring in someone's cat who had sadly passed away in my arms after a hit and run. Your kindness and reassurance was wonderful and thank you. Very kind and enpathetic staff! X"
"I couldn't think of anywhere better to take my pups for their check ups and treatments. Not only are the staff professional but were also so lovely and kind when we lost our puppy. So very patient when we said goodbye to our boy and very sensitive and sympathetic when we collected his ashes. We'll be back with our two new fur babies very soon"
"So friendly here , that staff are exceptional xx"
"They care so much for the pet. I could fault them for nothing.i had lots of visits there due to my boxers condition.James the vet at that time was fantastic,caring and put my pet before money. Cant praise them enough"
"Always have a great experience and they have always taken good care of my babies!"
"I took my dog there they are amazing vet and still go these vet they there 24 hours day if need any advice thank you gain"
"Teddy my Netherland dwarf was very poorly. The team have done a excellent job I can not thank them enough. He full of energy again this morning"
"I would like to say a big thank you to white cross vets for looking after a crow what I brought in on Monday well done you guys keep up the good work guys"
"My first time here today. We had a wait. But I have to say the staff and the vet were amazing. I'm glad I've moved over to white cross. And the wellness plan is a brilliant idea."
"Not only did the whole team take care of my dog, they took care of me. They showed me and Oliver (Oli) a huge amount of compassion, I truly cannot thank them enough. They have gone above and beyond for me and for this me & Oli are eternally grateful."
"Percy just loves going to White Cross... He's always happy to see the staff and they are always so helpful and friendly. Percy had a wonderful time at his first Puppy Party last night... he's really excited about going to the next one. Xx"
"My dog hates going to the vets but these made it so much easier for her she was so much more relaxed here"
"I have taken all my bunnies and 2 of my cats here and all the staff are Amazing and really lovely thankyou to everybody that works here you really are a brilliant vets! ?"
"Took our Frenchie for his first set of jabs, all the staff were really friendly and helpful, made a stressful time for any pet much more relaxed... Signed up for their membership plan which is great value for money."
"Took my pug Frankie today for her injections and treatment. Fantastic prices, and a really friendly team :) we look forward to our next visit in two weeks X"
"Great place friendly Staff! Wouldn't go anywhere else"
"Beau loves visiting all his friends at White Cross. Thank you to all, a friendly and professional team. Can't recommend them enough x"
"Best vet friendly staff they look after your pets our three cats always go there for various treatments"
"Whenever i need to bring either of my cats to the vets,the staff are always friendly and helpful. It also helps that the vets obviously love animals. They treat them very gently and have lots of patience. I would never consider going anywhere else with my babies."
"I'm down here on hol, delivered 8 beautiful boxer puppies yesterday from our lovely girl, lola by c-sectoin. They did a great job pups an mother all healthy an well. Staff all welcoming an friendly, big thankyou for looking after our girl!"
"Worked here as a locum nurse on and off for three years. Can say that the staff are brilliant, knowledgeable and the top class veterinary care comes first!!! Being a nurse makes you picky about who would see your own pets but if I was local I would take them here!!"
"Took my pug Frankie today for her injections and treatment. Fantastic prices, and a really friendly team :) we look forward to our next visit in two weeks X"
"The staff have been amazing with my little Yorkie, with out white cross bonnie wouldn't still be here. They always go the extra mile and obviously care a lot about animals. The reception staff are brill and never got fed up of me ringing every 10mins to check on bonnie. The vets are very fantastic and have given bonnie 5* care. Thankyou white cross team for everything you do x"
"Always have a great experience and they have always taken good care of my babies!"
"Percy just loves going to White Cross... He's always happy to see the staff and they are always so helpful and friendly. Percy had a wonderful time at his first Puppy Party last night... he's really excited about going to the next one. Xx"
"Took our Frenchie for his first set of jabs, all the staff were really friendly and helpful, made a stressful time for any pet much more relaxed... Signed up for their membership plan which is great value for money."
"Took my pug Frankie today for her injections and treatment. Fantastic prices, and a really friendly team we look forward to our next visit in two weeks X"
"Beau loves visiting all his friends at White Cross. Thank you to all, a friendly and professional team. Can't recommend them enough x"
"Rio developed a tiny lump on his leg and as we were visiting the practice with our other dog we asked the nurse to take a look. She wasn't sure and suggested we monitor it. After 4 days Rio suddenly started to lick his leg and on looking it was clear that the lump had changed. I called Whitecross immediately and by the end of the day Rio had been seen, had a biopsy taken and we had been called to advise that he has a benign tumour and talk us through the options available. At the moment we are monitoring the situation, but I am grateful for the prompt reaction of Will, the Vet for putting our worst fears "to bed".
Thank you"
"Very friendly . Helpful and great with my boy ty ty . 100% happy with the service"
"Fantastic and careing. My cats are in great hands with these guys. Unlike other vets who just want your money. Reccomended them to friends and even they said the care is fantastic. Thank you for your hard work and care with our furry friends."
"Very caring and understandable during a our dogs final hours and got us in straight away when we rang them."
"Fantastic vets to take our little AJ too! lovely, friendly helpful staff, always willing to help the extra mile, I would recommend this vets to everyone :) Even AJ enjoys coming every time"
"It's a very good vet look after my cat when he goes"
"I'm down here on hol, delivered 8 beautiful boxer puppies yesterday from our lovely girl, lola by c-sectoin. They did a great job pups an mother all healthy an well. Staff all welcoming an friendly, big thankyou for looking after our girl!"
"Great place our baby rabbit is well treated there, and the staff were great with my daughter who was very scared of the big dogs that came in!"
"Fantastic and careing. My cats are in great hands with these guys. Unlike other vets who just want your money. Reccomended them to friends and even they said the care is fantastic. Thank you for your hard work and care with our furry friends."
"The team are beyond question in terms of integrity and knowledge. We moved to White Cross from another practice after receiving poor care and expensive tests as a result of poorly trained vets. I cannot say enough about fantastic knowledge and experience of the vets. I have never seen a locum and that's because it is a thriving practice who are proud to be operating well."
"Thank you for seeing my cat Shadow quickly and putting her down with kindness and dignity and for the lovely sympathy card. Tiggy Coxon Taylor"
"We registered our little chihuahua Gizzy with yourselves when we had him you discovered that only one testicle had descended and for health reasons we took your advice and had him neutered We cannot thank you all enough for your care and continued care for our little Gizzy and know with you he is in very safe hands x"
"The staff have been amazing with my little Yorkie, without white cross bonnie wouldn’t still be here. They always go the extra mile and obviously care a lot about animals. The reception staff are brill and never got fed up of me ringing every 10mins to check on Bonnie. The vets are very fantastic and have given Bonnie 5* care. Thankyou white cross team for everything you do x”"
"Thank you so much for the great care you showed our dogs over the years, especially our Sadie who passed recently. Will defo be returning when we get a new dog xx"
"I’ve been taking my puppy here for a year now and we have only ever had a great experience, my dog loves going she pulls me through the door! They all love their work and it shows, they give fab advice and do a great job."
"Whenever I need to bring either of my cats to the vets, the staff are always friendly and helpful. It also helps that the vets obviously love animals. They treat them very gently and have lots of patience. I would never consider going anywhere else with my babies."
4.7 from 103 reviews
Emergency / Urgent? Please telephone us.
Emergency / Urgent? Please telephone us.