During the COVID pandemic we are striving to keep all our clinics open,

however from time to time we are having to change opening hours especially on a Saturday at short notice.

Our out of hours provider will always be available if we are unable and their details are given when phoning your clinic.

Please be aware our staff are working extremely hard and very long shifts.  We appreciate your cooperation during this difficult time and will not tolerate any abuse to our staff members

Thank you – More information also available here Read More

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GDPR

​IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you.

​Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

​Legitimate Business Interests

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories’ keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

​How do I review and change my communications preferences?

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

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Emergency / Urgent? Please telephone us.