Introducing our no wait guarantee
If you have to wait more than 20 minutes past the time of your appointment, we’ll give you a voucher for a FREE consultation or vaccination next time.
Terms and Conditions:
1. You must arrive on time for your appointment and check in at reception.
2. If the practice is dealing with an emergency we will advise you that your wait may be longer than anticipated and that the no wait guarantee will not apply.
- If this is inconvenient you can reschedule to a time more suitable.
- If we don’t inform you of a delay when you check in you will still be entitled to a free vaccination or consultation.
3. Your free consultation or vaccination is valid for twelve months and is non-transferable. There is no cash alternative.
Your time matters which is why we offer a range of convenient opening times.
Whilst we endeavour to see you on time, sometimes cases can be more complicated than anticipated and this may have a knock-on effect. To find out more or book an appointment, contact your nearest practice. Learn more about what makes White Cross Vets your first choice for total pet care.