Why choose us?
Principles
What makes us so different? All of the teams at White Cross Vets have strict guiding principles which we all adhere to. It is the little things that make the difference.
Quality
Quality medicine for our patients, quality service for our clients and quality relationships with our partners and fellow team members.
Integrity
Ethical and honest behaviour is the bedrock of all successful practices.
Responsibility
We are responsible for our own actions and are individually and collectively responsible to other team members, patients and clients.
Growth
Growth will provide success and enable continuous investment in our practice.
State-of-the-art medical & surgical facilities
Not only are we inspected and approved by the RCVS (which means that we have all necessary equipment and resources on-site), but we have gone the extra mile to provide our clients and patients with a very modern, state-of-the-art medical and surgical facility. Our clients often comment on how this gives them peace of mind that their pet is in fantastic hands while in our care.
Free parking facilities
We provide free parking for our clients.
Emergency
We provide an out-of-hours emergency care service.
Modern technology
When you choose White Cross Vets, you have the comfort of knowing that you and your pet are getting the best in modern technology and medicine.
Compassionate care
We are dedicated to minimising the suffering of pets during the later stages of their lives, and to provide information and support in order to minimise the suffering experienced by our clients and their families.
Wellbeing
We base all our recommendations first on what is in the best interest of our patients. Their health and wellbeing always comes first.
Communication
In order to be able to provide you and your pet with the best care, it is vital that we listen. Communication is key when it comes to your pets.
Exclusivity
We only see one patient at a time. We base our measure of success on the quality of the relationship we have with each client and their pet.
Open and honest
In advance of any treatment, we will provide you with a written treatment plan detailing an estimate of all costs so that there will be no surprises. We always advise clients to obtain adequate insurance so that unexpected treatment costs don't become an issue.
Helpful
If you require help financially, we will work with you to find a way for you to maintain your pet's health.
After-care
Following all procedures, we call our clients to make sure the pet is recovering well. Our clients appreciate this, because it shows them that we really care. This additional information enables us to provide a superior level of care to all patients.
